I donāt usually leave reviews especially not bad ones. I always feel like everybody has a bad day sometimes. I was traveling staying at a motel in Lumberton on Christmas Eve. Thought Iād treat myself to a marinara pasta and chicken wings from Dominoās. Ordered my food at 6oāclock it came as promised at 6:30 I felt generous it was Christmas Eve I gave the delivery woman seven dollars plus for a tip -she assured me The two sauces I asked for were in the bag- got ready to eat, sat down no sauce -I called they said they would bring them-35 minutes later I called back then got hung up on three times in a row. I finally got through and they assured me they would send the sauce-but were very particular about making sure that I knew that I owe them $.50 for each sauce. Really? Fast forward another 40 minutes -nobody. I called onceagain when I finally got through they assured me they were coming I donāt think that itās too much to ask for the sauce that was promised me -I donāt like eating chicken wings without sauce I spent over $27 on this dinner thatās stone cold-additionally I donāt think I should have to wait the same amount of time as if I ordered my food all over again they are just down the street. In real time Iām still waiting for the sauce. They need to hire more people if thatās the problem, Ive waited for two hours- so I guess I will. Eat my cold food after spending over $25. Thanx Dominoes -iāll make sure this hotel doesnāt recommend you anymore thatās for sure! Dominoās used to be good but now they just suck! This is unacceptable in so many ways! Update-they...
Ā Ā Ā Read moreThe worse customer service ever. Friend ordered a thin crust and wings, got the pizza in very short time, it was still cold and wings look as if the bbq sauce was drizzled not tossed. They called back to complain and see if maybe they could get accommodations, however, the guy on the phone was so rude and said, that they could send some more bbq sauce but would not bring another order of wings. Wow. When friend called to just get their money back and send wings back, the employee must have blew up and said no refund will be issued, and no further accommodations. This isnāt a clothing store, itās a restaurant, and messing with peoples food and money is not ok. Will never Recommend this dominos to anyone, if you donāt want your order messed up and then pretty much told to...
Ā Ā Ā Read moreI wish there was negative stars on here!! I have never had a bad experience with Domino's until I ordered here!! I called and ordered the guy that answered didn't ask if it was a hotel or house or apartment. He just hung up, didn't get my phone or anything!! I called back and I was on hold for over 10 minutes! Not even during luchtime!! I forgot to order ranch and cheese, so I called back and asked had the driver left. The same guy answered and "oh okay" and hung up! I had this BAD of an experience in years and I am HIGHLY disappointed because this place has workers like this! He told me 30-45 minutes and it's been an hour! I almost don't ever want to order dominoes ever again because this one left such a bad taste in...
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