Lemme tell yall about the wonderful experience we had with Upper Crust.

Last night we ordered three large pizzas + a GF pizza at 7:15 for an event. The gentleman that answered the phone (Luke) was VERY nice. The order was accurate and ready on time, and it was good pizza! Then, at 7:45 we realized we hadn’t ordered nearly enough. We called to place an order for 3 more large pizzas, not realizing that the store closed at 8. Luke answered the phone again and was happy to take our order, politely informing us that they closed soon.

When I arrived to get the pizzas, I apologized for ordering so close to closing time— Luke was there and reassured that it was no problem at all, and asked how we’d enjoyed the pizzas from the first order. Then, when our food was ready, (because I’m in a sling) he even offered to carry them out to my car for me!

We received top-notch customer service last night— nothing particularly special happened, but every interaction was just so pleasant. Luke was SO kind— he kept a huge smile on his face. He not only was unbothered by us ordering so close to closing, but seemed happy to do it. I hope this review is seen and that he gets the recognition he deserves! Thank you Upper Crust, and thank you Luke!