📢 NEVER ACCIDENTALLY LEAVE YOUR WALLET AT THE APPLEBEE'S ON EISENHOWER!!!!!! FYI THIS IS A LONG ONE BUT WORTH THE READ
Let me start off by saying our waiter was amazing.. but everything else WAS TERRIBLE. IDK WHERE TO START.. EVERYTHING WAS FINE UNTIL THE OLDER COUPLE THAT PREVIOUSLY SAT AT MY SISTERS AND I TABLE CAME BACK ASKING IF WE HAD SEEN A WALLET HE HAD JUST LEFT. SO ME AND MY SISTER PROCEEDS TO LOOK UNDER THE BENCH THE TABLE AND AROUND THE AREA MY SISTER SEES SOMETHING WEDGED BETWEEN THE SEAT AND THE WALLS EE USE OUR FLASHLIGHT TO SEE WHAT IT WAS... IT WAS THE THE GUY OUT OF THE OLDER COUPLES CARDS A FEW OF THEM SO HE AND THEN GOT INFURIATED TRYING TO FIGURE OUT WHY HIS CARD SWITCHED BETWEEN THERE BUT NOT HIS WALLET THERE WAS A COUPLE SITTING BEHIND US WHO SAID RIGHT BEFORE WE WERE SEATED THE ONLY PERSON WHO HAD CAME TO THE TABLE SINCE THAT COUPLE HAD LEFT WELL I DON'T KNOW IF HE WAS A BUSBOY OR WHAT BUT HE WAS THE ONLY ONE THEY ALSO MENTIONED THAT THEY SAW HIM REACH DOWN INTO THE SEAT FOR A LITTLE BIT AND THEN HE LEFT AND THEN MY SISTER AND I WERE SEATED. OF COURSE THEY TOLD THE MANAGER WHAT HAD HAPPENED THE COUPLE AT THIS POINT BELIEVED THAT WHOMEVER THE BUS BOY WHO WORKED FOR APPLEBEE'S HAD STOLE THEIR WALLET AT THIS POINT AND WHEN YOU PUT ONE AND ONE TOGETHER IT EQUALS TWO. The manager was very nonchalant about the situation he didn't really seem to care even after the couple threatened to call the police because at this point they had been robbed from an employee at Applebee's the couple behind us then informed the manager of everything that they saw and everyone who had been at the table since the couple had left and we had arrived which was only the busboy the busboy then came over to the table to where the group of girls who told the manager what he had done was sitting and was trying to throw out other suspect he thought could have taken the wallet by saying someone else bust the table he also accused me and my sister of stealing it. When the couple had asked him if he had cleaned the table he told them that he did not clean the table but keep in mind the group of girls sitting behind us had seen him come over and clean the table he was the only one to come and clean the table.the couple waits for the police to arrive once they arrive the manager goes out with the busboy and talk to the police the busboys out there for maybe 10 minutes before he comes waltzing back in with a big grin on his face as if nothing ever happened... For me that was horribly wrong that couple is going to have to go through so much to get all of that information back and the fact that the manager did absolutely nothing and was extremely nonchalant about the situation is the reason why I will never patronize the Applebee's on Eisenhower again oh and the food was freaking disgusting I sent back my drink I sent back my entree the only thing that I actually ate was my appetizer and that wasn't even prepared well SO WITH THAT THEY GET A FAT ONE STAR FOR ME. *DO BETTER APPLEBEE'S ON...
Read moreThis was THE WORST PREPARATION of shrimp and pasta we have EVER eaten, and amongst the worst food we have ever eaten, in general. This was our first experience eating from an Applebee's; we are lacto vegetarian/pescatarian, and never eat at bar/grill type places. We were given a DoorDash promotion and Applebee's was the only late-night choice, as we do eat fish & seafood. We feel that the quality was far more on par with FAST FOOD than wholesome RESTAURANT FOOD, which you would EXPECT to be of authentic, quality ingredients. I regret not submitting a rating on DoorDash for our 6/29/23 order, and the opportunity has expired.
BEWARE! THIS PASTA IS NOT MADE IN THE STANDARD CULINARY TRADITION OF ALFREDO UNDER ANY CIRCUMSTANCES! The restaurant must change their recipe and stop duping the American public into believing they are serving quality. The pasta was pasty and not cooked properly; however, the most unappealing and shocking aspect, is that they use a YELLOW CHEESE as the sauce for this pasta??!! THIS IS NOT AT ALL AN ITALIAN ALFREDO RECIPE. Alfredo is butter and Parmigiano ONLY, which produces a smooth, rolling cream sauce. Applebee's recipe is like "boxed macaroni & cheese" and AN UTTER DISGRACE. The blackened shrimp was ALSO a DISGRACE. It was rubbery and salty, not cooked properly, and was sautéed in possibly nothing more than black pepper. Dry, terrible, grey, a tragic rendition of "blackened shrimp," and lined up on the side of the container, whereas, it should have been incorporated into the dish, or placed on top. THE ENTIRE PRESENTATION WAS EMBARRASSING and we -sadly- found it revolting to eat.
The Tex-Mex Shrimp Salad was AWFUL as well. Very unharmonious flavors, and the shrimp DID NOT PAIR WELL with the salad, which itself was too heavy on the rice and very paltry on the vegetables, beans, corn.
I cannot imagine the sheer waste of money, had we paid the full $35 for this order. But, the promotion, in any case, was a complete flop for a late-night dinner, which we'd hoped would be savory, of quality, and special. Instead, it was so nauseating, and we will never eat from...
Read moreI don't give many one star reviews because I can usually find something redeeming. From the second we sat down it felt as if the server, Jaisiah, had no interest in being there. Just a curt, "Do you know what you want?" When she would bring drinks or food she would just throw them down and walk away. If we needed anything we had to call after her. She never asked if we needed refills even though our cups were empty the majority of the time. We actually asked for more chips for our appetizer and they arrived 20 minutes later, well after our food. She never asked how the food was and one of the dishes, pasta and chicken, was cold. Not even room temperature, but actually fridge cold. I had to chase her down by the bar where she was just standing, not even talking to anyone or doing anything, because we gave up on her coming back to check in. She brought a second plate and it was room temperature so we said it was not even warm but it was fine because we just wanted this whole experience to end by this point. I don't know why the kitchen was having trouble heating up this particular pasta dish. While I still had BBQ sauce on my hands and was actively chewing, she asked how we were paying and set the kiosk up for the card....then - just - stood - there, hovering over me while I was still eating waiting for me to pay. I actually asked for drink refills to go so she'd leave while I finished my food because it was making me feel so awkward. We couldn't get her near our table the whole meal until she was ready for me to pay. She got them and came back and just stood over me again while I checked out. This is the most bizarre experience I've ever had at an Applebee's. A trainer definitely needs to pop in at this location and instill some...
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