Frosty Queen — Restaurant in Madera

This place has incredible food!! I've eaten here several times now, this is an updated review. My 1st time was a dine-in in late March of 2024. My husband & I went to try this place after seeing great reviews. The food did not disappoint! My chicken patti burger was absolutely delicious!!!! They toast the burger buns to make it a bit crispy (YUMM!) The chili cheese fries were yummy. My only disappointment was the cheese they put on it is shredded cheese compared to their advertised picture of nacho cheese. But ehh, it did the job & it was yummy. My hubby had a regular burger with added bacon & he said it was delicious!! He's a bit picky in taste & for him to say that says a lot for me. He also got a chocolate milkshake, it didn't disappoint. There's thick straws available to make sipping easier. This encouraged us to later return in May for a drive thru dessert. Sadly, I didn't take any pictures at that time but our family of 4 each got a soft serve ice cream in a cup with crushed candy in it. They have Snickers, Reeces, mini m&m's, & Butterfingers. You get a choice of chocolate or vanilla ice cream. They are not skimpy with their candy! They add candy in the middle & top it off. There's always a line for the drive thru, but they work pretty quick. It's worth the wait too. Then our 3rd time was in late June of 2024. That time, it was just for dine-in dessert. I ordered the banana split & my husband got his chocolate milkshake again. I was actually not a fan of one topping that was on my split. I had no idea what it was nor did it taste good. It was a yellow colored thing with some type of sugary syrup. My best guess is pineapple, tangerine, or peaches (though it didn't taste good). I'm a fan of either fruit just not this time. I had to scoop it out cuz it made my ice cream taste bitter. Sadly, because of this I won't be getting another split in the future. Overall, on both my dine-in experiences, I noticed that the tables were not cleaned often, straw wrappers & receipts laying everywhere. But the food honestly is incredible...

My wife & I saw all the great reviews for this place, so we decided to give it a try last night(we ate there). I ordered a cheeseburger, onion rings, & a chocolate shake. The first item I received was the shake, along with an extra wide straw, which was nice. The shake was delicious & a perfect consistency, the chocolate flavor was just right, not too strong, not too weak. Then the burger & onion rings came, not too long of a wait. The burger wasn't very good, the meat was bland, not tasty at all. Best part of the burger was the bun, nice & toasty, but it didn't make up for the meat, which didn't taste much like beef. The onion rings tasted old & stale, like they had been sitting out too long, not fresh at all. I was really disappointed considering this place had received so many glowing reviews. Their only saving grace was the milkshake, which was delicious, and that bumped up the rating from two stars to three. Their prices are on par with The Habit, but this was no Habit. My wife had ordered some fries and I tried them. Way too much salt, like someone had just poured it on. Again, the milkshake was great, but everything...

For anyone who is thinking of working here DO NOT DO IT. I got hired immediately after my Interview which was a little weird for me because most of the questions were based on asking me if I am able to be on my feet for hours, my availability and hobbies. Thought maybe they were just really short staffed. Workers are nosey and do not know how to train. I was 16 working until 11 PM most of the shifts with no break. I asked to go on my first break when I saw one of the girls going on break during my shift. Manager (YASEEN) is horrible at his job, Enough said. Watching the food being made is disgusting, should be known by now how nasty the restaurant is. I would clean the store most of my shift and find dead roaches near the back by the bathroom or by the tables. Cooks are lazy and weird. Very friendly with the young girls working in front. And they’re like what? 30? Smoking in the kitchen where the food is being made, gross! But the Customers...