Honest Niles — Restaurant in Maine Township

My husband loves the food from Honest because he's from Gujurat, but we probably will never go here again. I honestly feel like my dad was discriminated. We've ordered so many times for pickup, and my husband orders online and my dad goes to pick up the order. Normally, they don't have certain things in stock, and will call us and ask us to replace or just give my dad a refund when he arrives.

This time, we didn't pick up the call because we were busy, so when my dad arrived, he asked for a refund for the bread since they didn't have it. Typical pattern and it's the same lady that he always talks to. But she broke pattern this time and asked for his ID. When he showed his ID, she yelled at him saying that his name doesn't match the order. But the order was on HIS credit card, and yet she wouldn't give the refund claiming his ID didn't match the name on the order. But he's the one who paid for it with his credit card, so why couldn't he get a refund on his own credit card? She was basically accusing him of stealing the food.

So then he obviously got upset and said that he wants a refund on the whole order and he rejected the food. She said that she could now only give a refund for the bread and he persisted. Then she said that she couldn't refund the whole order because the system is down, and he would need to take the order and complain to management later because there was no manager on duty. But it doesn't make sense that the system suddenly doesn't work when she was able to refund the bread with it.

Basically, I believe this is discrimination and I will never have my dad be subjected to them again. I highly recommend that if you do order from this place, take the extra effort to call them instead of order online, because they probably will not have certain things in stock and then will give you a hard time refunding you for something you should've received in the first place. And, if you're not clearly a Brown person, they might make it out to be that you're...

"Honest Niles" restaurant is an absolute gem that deserves all the praise it receives. From the moment you step through their doors, you are greeted with a warm and inviting atmosphere. The staff members are incredibly friendly and attentive, ensuring that every customer feels valued and well taken care of.

The menu at "Honest Niles" is a true culinary delight. Each dish is carefully crafted with a perfect blend of flavors and ingredients that leave you craving for more. Whether you're indulging in their Paani Puri, Dahi Puri, or Sev Puri, you are in for an extraordinary taste experience. The puris are consistently fresh and crispy, and the fillings and toppings are made with the utmost attention to detail. The burst of flavors in every bite is simply exceptional.

The restaurant takes great pride in using high-quality ingredients, which is evident in the exceptional taste and presentation of their dishes. The attention to detail is truly commendable. Each plate is a work of art, beautifully garnished and visually appealing.

Moreover, the service at "Honest Niles" is top-notch. The staff members are knowledgeable about the menu and are more than happy to provide recommendations based on your preferences. They are prompt in serving the food, ensuring that you have a seamless dining experience.

Overall, "Honest Niles" is a culinary haven for puri lovers. With their incredible flavors, impeccable presentation, and outstanding service, this restaurant has truly set a new standard of excellence. It's a must-visit destination for anyone looking to indulge in authentic and delectable...

We are regular customers which is why writing this review is so disappointing to me. We expected the same good quality food and dining experience, and sadly we received neither. When we walked in, we were met with a very dirty atmosphere. The windows looked like they weren’t wiped in days and nearly all of the tables were sticky with food on top and on the floor, even when there was nobody dining there. It seemed that there were more than enough staff members to take care of this mess, but they just stood there doing nearly nothing. Our disappointment was further amplified when we received the food. The pav bhaji, which is their SPECIALTY, turned out to be an utter mess. It was extremely dry, and sadly inedible. I had to throw out the entire dish. When I expressed my concern to the waitress there, all she could do was say sorry and move on. That is not how you resolve issues with customers, coming from someone who runs a restaurant of her own. We also ordered several other items, such as the Vada Pav and Bhakri Pizza, and only the Bhakri pizza was good. For a business that brags about their Pav Bhaji being a specialty, the only thing they should be bragging about is how horrible of a customer experience they give! Definitely number one in that. Deeply disappoints me to write this review and I had very high hopes for this restaurant, but I would advise people to think twice...