Which Wich — Restaurant in Maine Township

I agree with many of the points in the reviews that have already been posted, such as price, attitude, hours, quality and variety. Let me start my review with price and move on to the rest. They posted and advertised a value price on a specific sandwich ($5.00), yet I was charged more than triple the posted price ($18.00). I brought it up only to be told I didn't strictly adhere to the terms in the ad to qualify for that price. (Let's touch on attitude, here.) I begrudgingly accepted this and paid the excessive price. I returned another day and tried again, this time strictly adhering to the terms posted for the value price only to be charged just over double the advertised price ($13.00). I brought this up again only to be straight up lied to; being told that no such sale existed (!) even though they had signs up in the parking lot promoting it and having the very same sale popping up on the jumbo TV screen to the left of the cash register! When I pressed the cashier some more, I was lied to some more with some gibberish about timing and expiration dates. I guess the strategy here is to provide incoherent explanations so the customer cannot provide cogent responses. One thing for sure is this kind of business practice and attitude is definitely not a text book example of customer service! Another example of disregard for the customer are the signs implying that they're open "24 Hours" when they are not. They used to be open all night when they first opened, but now their hours of operation can be described as fluid, at best. Pre pandemic there used to be a larger variety of ingredients than they have now and I'd like to see some of them returned, like the crispy jalapeños. Still, "Which Wich" may try to provide as many varieties of quality ingredients to their franchisees but this location doesn't consistently deliver on that. Whether they've run out of something or they neglect to add it to your sandwich, you only find out that something is missing by starting to eat your sandwich. When this happens, you end up questioning if your food was prepared adequately enough to be safely eaten. I also noticed that the out-of-town customers are the ones who gave the best reviews which makes me wonder if only the repeat customers are the ones who are getting taken for granted. Whatever the reason for this phenomenon, I decided it's just as easy to go up to the next block and order from Potbelly, where their hours, price and quality are more consistent...

the PHILLY CHEESESTEAK is fine as far as cheesesteaks go. but wow it is the smallest "Large" I have ever seen. My phone (galaxy s22 ultra) is the the same length and yet larger in width than this pathetic excuse for a sandwhich. this thing was made for Hobbits. it almost doesn't seem real. they really made a very "OK" sandwich for child sized fantasy creatures and slapped a $15 price on it, then called it a day. this is only a "large" if you're attending zoolanders school as a student. the only universe where a normal and healthily sized human man could or would consider this 15 dollar sandwich large is the one in 'Honey, I shrunk the kids' except you, the customer, got shrunk instead of those kids. this thing is ridiculous. Which Wich isn't a middle school cafeteria catering company, as far as I know, so they're really going to have to reevaluate how they view sizes and how apply words like "regular" and "large" to their menu items. 8 regular sized bites and your sandwhich that barely meets the definition of...

I ordered through ubereats, I ordered the gyro sandwich extra meat with fries and a large starry drink. The resturant called said they didn't have the gyro sandwich but I could replace I ordered a cornbeef sandwich. I get my order it is a regular size cornbeef, the cornbeef has a smell to it in my opinion not a good one. I recieved no fries and my drink was fruit punch. I threw out my entire order. I understand I went through an app but if this is their food and they can't get a sandwich, side and drink right I will never order/...