Bonchon Manassas — Restaurant in Manassas

I would rate Bonchon as "Okay, when drunk" for a wings place. It was my first time having anything from Bonchon, and I had it delivered. This is important because of the sides I got. Generally, when you're getting something for delivery, you don't want to order fries because anything thats supposed to be crispy just ends up a soggy mess... I found out later that their fries are amazing, and i might have to give them another shot.

I ordered 10 pc Wings, Half & Half. Half (5) Soy Garlic and Half (5) Plain. For my side, because of the above-mentioned issue, I had to get coleslaw. As an additional item, I got some extra Ranch Dressing.

I wasn't too impressed with their packaging. If anyone here has ever delivered food, or has a shred of sense, will know - CARDBOARD is the worst for heat retention and prevention of build of moisture... I have no idea why Bonchon chooses to use cardboard packaging for items they know will need to stay as dry and crispy as possible, but it was a horrible choice, and needs to be changed.

Let's start with the smallest items.. The ranch dressing was bland and simply generic, and had a very very runny consistency to it, to the point that if you dipped your wing into the ranch, it was running off like a waterfall before you could get it to your mouth.

Next the coleslaw - I'm not a huge fan of coleslaw, to be fair, but when I smelled this coleslaw and tried a bit of it, I could tell that it was amazing and anyone who likes coleslaw would love this stuff... It smelled and tasted fresh and vibrant.

Finally - the main part of the whole meal - The chicken wings! Sadly, I didn't enjoy these wings as much as everyone had hyped them up to... The plain wings were just that - PLAIN. No salt. No pepper. No ANYTHING. Literally a wing, dipped in un-flavored batter, and dipped into oil. They were quite greasy on the inside, under all the batter shell. It was so bland that it was depressing! I had a hard time even finishing the ones I had because they were bland, and the runny-ranch didn't do much to help it!

The soy garlic wings were what saved this place slightly... They were decently good, and had a great flavor to them... They were a bit heavy on the flavor to the point that the chicken didn't get a chance to live up to it's glory, and was fully masked by other flavors.. The exterior of the wings for both the soy garlic and the plain wings had an amazing crunch to them, and was what I always imagine fried wings will come out as... It's just sad that this place's food couldn't live up to the hype-level it was boosted to... It's not as bad as some of the local wing places I've been to and I might try it again for another opinion, but for now I'll leave it near the bottom of the list. My top favorites will still be Pizza Time,...

During lunch today I visited BonChon on Sudley Road. I wasn't planning on stopping anywhere for lunch, but I accidentally showed up very early for a medical appointment and discovered I had unexpected time for an eating adventure. Henry was my server, and immediately welcomed me and invited me to sit anywhere I liked. I had never been to this place before and was not aware that there are several other locations. Henry brought me my drink order and, at my request, gave me a few minutes to look over the menu. The table, and entire restaurant was spotlessly clean. The furniture was well made, high quality, not cramped at all and is rather comfortable. The lighting was quaint, but classy. This would be a great place for a date, or a conversation with a good friend, or a family meal. I ordered the Korean BBQ chicken strips, a lunch portion of eight (8) pieces, with the pickled radish on the side. The food did not take long to arrive, and was a nice-sized portion. It smelled amazing, a perfect combination of crispiness and tangy sweet, yet spicy deliciousness. The flavor was unique, but very, very good! I also observed that the quality of the meat was superior to any restaurant experience I have ever had before! Usually when ordering chicken in any cuisine, you either find good flavor, OR quality meat (without skin, fat, etc.), but never both! THIS PLACE IS THE ONLY RESTAURANT SERVING WELL-PREPARED, DELICIOUS DISHES OF HIGH-QUALITY MEAT!!! YOU WILL NOT BE DISAPPOINTED! Henry was patient, answered my many questions, and was tentative to my every need. Well done, BonChon,...

Your team member server: L500 was extremely rude this afternoon when I picked up my order. Issue: I had a coupon on my phone that needed to be redeemed and showed to the cashier; I showed him the coupon and with a condescending and rude tone your cashier (L500) ( the boy with the light Green dyed hair and feminine voice) kept telling me with rude gestures and tone that I needed to input the coupon info on the tablet. Ps: the coupon had no number, it only needed to be showed which is what I explained to him but he kept being aggressive and some making rude gestures and attempted to argue. I asked him for an extra bbq sauce and even offered to pay and responded by saying with a condescending tone that "the store does not GiVE out sauce to customers". I left the store immediately to avoid any escalation. I am writing this formal complain for you to RE-TRAIN your employee to treat his customers with respect. A lot of us would not tolerate any disrespect especially when we spend our hard-earned money in the store. I will not come back in your store until this employee is re-trained or someone with better customer service...