Charleys Cheesesteaks — Restaurant in Manchester

I am extremely angry about this experience with Charlie Cheesesteaks in Manchester, New Hampshire. My fiancé ordered online: two Chicken California sandwiches and one regular Original Lemonade. The total was $20, but the order was incomplete; the lemonade was missing. I want to speak to the manager. Is this a common occurrence? Is your staff absent-minded? Online orders should be complete upon delivery. This is unacceptable and incredibly frustrating. My fiancé's experience was marked by carelessness and a lack of attention to detail. It seems like your staff isn't focused on their work. I demand that you verify the completeness of future orders. I am extremely...

Ordered two subs - one without cheese - and a large strawberry lemonade. Guy gave us a small lemonade and got kind of snarky when we told him we had ordered a large.

We got the subs and thank God we checked them because my husband’s sub had cheese. I went back to the counter and they remade his sub.

When we got out to the car, I told my husband to check if they gave us our fries - they had not. So I had to walk all the way back to Charleys and get fries. They gave us cold, disgusting fries because it was closing time.

The worst part is - the employees didn’t apologize and didn’t even act as if they had messed up. I will never go there again. Terrible...

Normally I wouldn’t write a bad review for any particular restaraunt, but i had to for this one. After ordering one of the sandwiches, I came to find out that there was very little meat inside the bun. The bread was very mushy, and the cheese... it was awful. Also, the customer service is really bad. They didn't give me any time to think over what I want, and just kept firing questions at me over and over again. I heard this place is a great restaurant, as many of my friends recommended it to me, but I was very disappointed. Wouldn't recommend at all. Very, very...