We were here on vacation with a lot of route to do and it was a super hot day so we wanted an ice cream to refresh ourselves. The food was good but service far from that. We bought for almost 30$ (4 ice creams) and after paying, my parents asked to refill their reusable water bottles (2). Kim told them that she couldn’t do that, that it was the politic and that she would have to charge us for it, even for water coming out the sink. Pretty cheap but okay, we didn’t make a big deal of it. She then mixed up my parents order and when giving my mom her order, she told her “have the day you deserve”. How insulting… I guess from her point of view she didn’t deserve a good day. In fact, she didn’t wish a good day to any of us and after that, there was a line of around 10 people waiting to order while she was talking on her cell phone while...
Read moreWhat a great experience our family had this evening.Due to an employee named Austin. He truly cared about our visit. Answer questions, he made recommendations to my son with allergies. Cared about the products he made and being true and sincere to us. This means a lot to me, personally, because i've ran restaurants for years. It is hard to find someone with his Great attitude. Thank you Austin we will be...
Read moreLovely managers Kathy and Amanda but my one complaint is over the years the new employees have ruined my experience at this location and the second street location especially when they have their backs to the counter and can barely stand without leaning on the counter. I wish I kept my receipt so I could give a name but a new young girl was very disrespectful and had a very pungent smell...
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