Papa Murphy's | Take 'N' Bake Pizza — Restaurant in Manhattan

This place has never gotten the order right. Not once. Then they ask me what I ordered when they have the receipt in hand. I told them they were missing a pizza (every time they leave one pizza off) and they argued, again despite it being on the receipt. They do not answer the phone at all, ever. I dare you to try calling. I called standing inside the store and there was no phone ringing. They turn it off. Pictures are of what was supposed to be an all meat pizza, see any problems with that? I even told them it was all meat because it was the one they forgot this time. The other looks like a medium pizza on a large crust, it isn't fully topped. For the price of a pizza that is cooked and delivered, you have to check them every time and bake it yourself and they want a tip when you pick it up and order online. I've got a tip: get the order right. Just once! Incredibly frustrating. I thought this was a one time thing, then a simple mistake the next time, but they are incapable of getting an order right. Time after time after time....

EXCELLENT CUSTOMER SERVICE EXPERIENCE!!! We just moved to the area a few weeks ago and this was the night that we were so tired/busy (and not done with the day yet) that we wanted a pizza. We placed the order online and went to run an errand without realizing the location was closing fairly soon. When we realized it, the location had already been closed 5 minutes, but Kyle answered the phone. He had already been trying to call us but my phone number was not correct in the online profile ( it would not update when I tried during my order). He waited for us to arrive and would not accept a tip for waiting. We have ordered the papa's favorite combo Pizza for years now and always love it better than anything else out there. But now I'm especially happy we always choose Papa Murphy's. There's 2 less hungry and 2 more very happy people in the world tonight...

We ordered 3 pizzas on March 1st, 2021. Our order was online. It was a Murphy’s combo stuffed, a delete bacon chicken and artichoke, a gluten free pizza and a salad. The stuffed pizza I found a long hair baked into my pizza on the first slice and threw it away. The second slice I went and grabbed, had another long hair dangling from it when I went to pick it up. So disgusting!!! Our salad we got one packet of ranch for a big garden salad that feeds four....