Starbucks — Restaurant in Manheim Township

It wasn’t really a busy day, the lady in-front of me finished her order and stepped aside. I walk up to the counter and the cashier immediately walks away to the back, and appeared to be stocking stuff. The other employee also ignored me, and instead of taking my order, was wiping the counters and machines. I waited a good 4 minutes to order while they stocked, cleaned, and conversed. Nobody was behind me! No big deal, just poor etiquette. As someone who works cashier at a food / retail facility, you never make the customer wait. Especially if you’re dilly dallying right in-front of their face. Grilled cheese...

This SBUX venue is the last one I had the opportunity to stop in and it may be one of their newest locations right around the corner from Whole Foods (another great venue) which is soon to open. I stopped in to use their facilities and experienced NO resistance. In fact Howard Schultz (Starbucks Chairman) said yesterday (May 10) that Starbucks' bathrooms will be open to anyone who wants to use them, whether they're a paying customer or not. I can confirm this and furthermore I can also confirm that their bathroom are always clean. Clean bathrooms IMHO are huge. The SBUX Fruitville Pike store makes...

I was out and about with my toddler, and I realized I'd forgotten to bring any water for myself. I was right next to this location, so I decided to go through the drive thru. I ordered a venti water with strawberries, something my friends have done in the past for less than $1.

They wanted to charge me $4.83 FOR WATER. "It's store policy that we charge it like a custom iced tea." I would've paid anywhere between $1-$2, but that is straight corporate greed. I know it's their right to make store policies, and I know it's a busy store. But the same price for a coffee or water...