Beerntsen's Confectionary Inc — Restaurant in Manitowoc

I grew up in the Manitowoc area. Beerrntsens has been a staple for generations in my family. Always at at Christmas we buy hundreds of dollars of chocolate. This year I was very disappointed in the fairy food/ angel food candy. It was so apparent that they coated it with a very thin layer of chocolate. Right when you bite into it you notice that they really are making this with a lot less chocolate. Both my mom and I noticed it right away. I called the store and the person answering the phone said it was not true. she was very rude and defensive. Then the owner jumped on the phone and he was immediately angry and defensive. He admitted that the now are using less because of different way the coat the candy. To my surprise he never thanked me for being a life long customer but said if you don't like it buy it go somewhere else. He did offer to give my money back further admitting that it is not was not what it used to be. I said no to wanting my money back. He then in anger hung up on me. So rude!!!!! I suspect he has been getting slammed by other long time customers saying the same thing. People don't like paying more for a substandard product. Then making excuses. I do not recommend going to Beernstens every again. They not only lost me and my family but I will tell everyone now not to go, instead of recommending like I used. I hurts when you used to be proud to tell people that they had to stop here. No...

This place has been around since I was a kid. I remember my mom taking us here a handful of times for icecream. Never really went back because I never really thought it was that good/worth the money. Well, it was my step son's bday and he wanted chocholate so I figured I'd give it a shot. Highly disappointed honestly. He got 10$ in chocholates, fine that's cool he was happy. We got some rock candy's. Those seem fine. I got a chocholate peanut butter frog it was ok. Ended up getting these chocholate disks with sprinkles and I always loved those and honestly. They tasted like chocholate that had been sitting in my gmas basement for years! I literally couldn't even eat one. Ended up spitting it out. Idk if they don't check their inventory or if it's the way they were made but it was definitely stale tasty chocholate with a funky after taste. I won't be back. No hard feelings there but I'll drive to the chocholate chisel before I come back for stale dog butt chocholate. Also, the choices are insanely limited. Like cool you have a bunch of milk chocholate shapes. It's all exactly the same. Those weren't even really good either but hey the kid was happy so can't complain...

I loved reading about the history of the shop. I am a chocolate lover and also love old buildings. The beautiful classic vintage aesthetic of the chocolate shop and cafe was charming and overall as a business adds so much to Manitowoc. I loved my ice cream sundae…there was a lot of variety to the menu. I only wish my sundae was served in a cool looking glass dish. I ordered the Cony Island sundae and fell in love with the delicious marshmallow topping!!!! As for the chocolate, it was good, however I sadly was disappointed in the salted dark chocolate candy, in my opinion there was way too much salt crystals on top and inside the chocolate piece. It could have just been that piece but I think it would be good if they added a little less salt so it adds to the chocolate instead of overpowers it. I am a lover of salted chocolates. Overall though I would recommend this shop. One thing I think would add to the experience is if you played some good classic oldies tunes in the background for some...