Dutch Bros Coffee — Restaurant in Manor

I'm a big fan of Dutch Bros' coffee and the friendly energy of their baristas. Their drinks are consistently good, and the drive-thru experience is usually quick and efficient. However, I've noticed a recurring issue that significantly detracts from the overall positive experience: the excessive and sometimes awkward prompting for tips.

It seems that after every order, when the transaction is essentially complete (or even just finalized on the card reader), there's a very direct question or statement about leaving a tip. While I understand that tips are a vital part of service industry income, the constant and often pointed requests, especially after the purchase, can feel incredibly pushy and put customers on the spot.

Tipping, in my opinion, should be a genuinely voluntary act, a way for customers to show appreciation for excellent service if they choose to. When it becomes a direct solicitation, it shifts from an act of generosity to an obligation, creating an uncomfortable pressure point in an otherwise pleasant interaction.

I appreciate the hard work of the Dutch Bros team, but I'd strongly suggest reconsidering this approach to gratuity. It makes customers feel cornered and diminishes the positive vibe the brand usually cultivates. Let the quality of the drinks and the genuine friendliness of the service speak for themselves; customers who want to tip will do so without...

I stopped by this location one evening and hadn't ordered on the app, but instead ordered at the window. I don't think it took even a minute to hand me my drink. Some of the long wait times others mention are probably partially due to this being a new location. On the app, I count 204 different drinks (not counting different sizes or customizations). I’ve always liked the drinks I’ve gotten from Dutch Bros (unless I did a customization that turned out to be a little too experimental). If you’re going to order a frozen blended drink on the app, be careful not to set a pick-up time too early in case you run into traffic, because your drinks can get a little melty by the time you arrive. This has happened to me (they once quickly remade the drinks for free), and since then I try to set the pickup time to be a little after I think I...

Five stars all around I used the walk up service was greeted immediately and there was no wait!

The person who took my order was very friendly and gave me some great recommendations.

If you use the app they have a great reward system and will also give you a free medium drink for your birthday and just for confirming your email!

I ordered the Double Rainbro Reb Energy drink and added boba! It’s so good. I just love the way the little Boba balls burst in my mouth! 🤣😭

The cost is right around what you would expect and I will be returning. I’m super glad and happy they are here in manor they’re a wonderful edition...