Shipley Do-Nuts — Restaurant in Manor

I went 2 days ago to this location, I ordered a dozen glazed donuts with 1 chocolate cake. The donuts were okay but the chocolate cake wasn’t. It was undercooked entirely, I was able to mold out the dough with my hands. My fiancé got food poisoning from eating this, she was vomiting and had a migraine that lasted two days. The cashier who sold this to us was named trish/trisha, and I called this location the next morning and I spoke to another worker Joe, and he took down my information and assured me a manager/store owner would give me a call back but they haven’t. I’ve also called 4x myself and I am doing to voicemail. I am requesting a refund of the item because that is not okay to sell that, in fact illegal. If I do not hear anything back in a few days I will escalate...

I grew up on Shipleys donuts my whole life, and since moving to Austin I learned this location was very closeby so I’ve been going quite often. Today I was helped by the cashier who was apologetically out of my favorite (chocolate iced with sprinkles), so I substituted it with some other sprinkled variety. But when she handed me my order, she was SO KIND and SO SWEET and threw in a devils food cake donut for me to try 🥺 I figure I either must’ve looked terribly sad or it would’ve been a waste to toss the donuts at the end of the day, but she absolutely did not have to do that for me so I thought that was just the icing on my good day. Thank you nice lady 😭😭😭💕 the devil’s...

I came to this place for the first time and bought donuts and they are really delicious, since I am pregnant I bought milk and when I checked it was expired and I asked to change them and all the milks were also expired, then according to the seller she could not refund my money because she did not have access, it is not her fault, but the owner or the manager should maintain supervision of this serious and unforgivable problem of offering expired products to the community, especially when this product is eaten by...