Sonic Drive-In — Restaurant in Manor

It's been a year since I've patronized this location and I can assure you, I won't forget to skip them the next time I'm in town and instead go across the street to McDonald's or Starbucks. I sent in a mobile order and checked in at my stall. Because of a previous issue with this location, I also pressed the red button to let them know I had arrived. The male who answered said he knew I was there. Fine. 10 minutes passed. 10 minutes!! They were not busy. I pressed the red button again and asked for the status of my order, letting them know it's been 10 minutes, and they sounded surprised. I was told it would be right out. In 3 minutes my drink and blast arrived. Clearly they ignored my mobile order. That's the same thing that happened a year ago (when they told me to push the red button to draw their attention to my order, as their excuse for not getting to my order). And on top of that, my blast was weak. If you like ordering ahead, don't go here. You won't get...

Warning: when they take your order, they seem to stand as far away from the microphone as possible and you cannot hear them AT ALL. If you go through the drive-thru, be prepared to wait for 5+ mins before they even take your order as they don't seem to realize there's anyone in line. After ordering, make sure they repeat it back to you and check your receipt and food before paying as the last 3 times in a row, they got my order wrong despite not ordering anything special. They also charge me more than any other Sonic despite ordering the exact same food. They always charge me extra for strawberry when I order a regular strawberry slush. If I order a large, they charge me twice. It's the ONLY Sonic that does this. The 4 others I go to regularly do not. Most of the carhops are great, but the few bad apples, the drive-thru, the inability to hear ANYTHING they say, and getting overcharged is a constant...

Why do your onion rings always feel and taste like they had been sitting out for to long? Why are your shakes always filthy when you deliver them? I ordered a Lg ring with cheese and a small shake why does it take 20 minutes and there was all but 2 other cars besides me? Why does it seem the car hops are so rude and hate their job? We have not frequented this location as often bc Every Single Visit either our order is not correct, the food is cold and old, or the service takes entirely to long. 5 minutes for a Limeade!! It doesn't matter if they are slow or busy the quality of the food the quality of service is always at it's poorest. Y'all should really think about getting a new facelift with your Mgmt Team and Staff.

Not sure what happened but whatever changes were made the Food is Hot Fresh and Delicious...