Wendy's — Restaurant in Marathon

Must give a super 5-Star to this restaurant and the staff there! Before we (family, with my wife and my kid) were going for a cruise trip departing from Fort Lauderdale on Jan 2, 2017, we went to Key West for a quick tour on Jan 1. During back to our hotel in Fort Lauderdale, we stopped by this Wendy's for dinner. And after about 150 miles drive to our hotel in the mid-night, we found out that my backpack was missing -- everything with our trip(all of our passports, wallet, cash, cruise tickets, my important laptop, etc., even including our e-banking keys!) were in that backpack. We almost lost everything for our cruise tour. The only clue I could remember was about this Wendy's (which is near Marathon FL). We then had to drive back for another 150 miles to this Wendy's while it's closed in very early morning of Jan 2. We even called 911 for help but the only thing we could do was to wait in the car from 3:30 to the morning when first Wendy's staff went on work. How luck we were finally? At 6:30, two staff came to clean the restaurant and when we went on to ask for our backpack, one of them brought it out at once and said they knew someone would be back for it! The lady who returned the backpack to us was so so nice, friendly and considerate, . No better words could describe our sincerest appreciation to this Wendy's staffs. Thanks thanks and thanks. God bless all of them! The best thing was that we would have enough time arrive the port and got on our cruise in time! The experiences has been amazing till now and above all of our joys, we especially give our best wish to this restaurant and the people there! Thank you again and have a wonderful year of 2017~ by a...

Tonight was the second night that I got an attitude from one of the female workers. I know that they purposely made my food the opposite of how I requested it.. Because she remembered me from the previous instance where she had an attitude because customers were mad that the delivery truck was blocking the drive-through. When I was finishing my frosty, I realized there was a balled up piece of Something in the bottom of it. I also had a hair in my soda and for these two things to happen there’s no way that it wasn’t on purpose. She also made it a point to look at me with a dirty look as I was getting my food handed to me. This happened Sunday night April 27th So shouldn’t be too hard to narrow down who was working. She also was working the night of the most recent delivery for the restaurant, which, for some reason comes at night and they block the Off the entire drive through …To purposely mess with somebody’s food should be a crime. I honestly feel sick after eating it and I will never be returning. I hope you fire these people and get Some employees that actually know what the hell they’re doing that don’t hold grudges against your customers. Maybe hire people that can understand English also! We are still in the United States and English is the main language. Be aware of the workers at this Wendy’s once you complain about your stuff not being right because they can’t understand you they will literally sabotage your food. Tomorrow I will be calling corporate Because this is unbelievable. Do yourself a favor and eat...

Google said Wendys was open until 11pm and after driving 20 minutes to get there I was in the drive through line at 955pm since the dining room was already closed. Around 10:15 the drive through lights shut off but they were still taking orders so I continued to wait assuming they were still open for the queue. When I finally got to the drive through they would not come to the mike so I drove to the window to find employees working but refused to recognize me and the other guests behind me. A mgr was at the drive through window counting money and even when I knocked on the window and honked he would not look to deal with the early closure. Finally another employee with head phones on heard and seen me knocking and came to the window and said they were closed and apologized for nobody notifying the customers in line prior to the closure. Wendys is still a step above McDonald's in the 'thon but this was managed very poorly and will not go out of my way to eat here at night. Day...