I walked in. Waited. Two were busy. A large black woman came out of somewhere and asked if she could help me. I loudly said pick up. She turned and addressed another employee. (you have cameras?) They talked. Finally she walked to the counter as if walking is a chore. Looked at me with a blank stare as if I was a problem. I gave her my name as I looked at her apron and wondered if she roll around in flower and dough. It was the most no energy person I encountered in Marianna yet. (Almost every encounter in Marianna is no smile, I have a job I hate). She pulled my online payment. Had me sign. All with zero energy (me wondering if I would have to call 911 in case she passed out) Finally and I tipped $2.00 on a take order she dropped the pie on the counter. Zero energy, zero welcome, cold as ice!!!. ZERO up-sale but one step at a time!!! She looked as if she could barely make it. LOOK at your cameras. After she turned her back to me, I asked for plenty of red pepper and parm! And that took time, really, you had to see the 2.00 tip, not to mention your job is to please whether you like it are not. Her apron was dirty. I stood at the counter while I was greeted by one that continued to do some sort of prep. Another I could not see was at the cook station. Then the one that is fulfilling my order came out. I thought she may have been busy but after a brief conversation with the prep guy. She just stood there after several heartbeats looked at me and asked what I needed. AGAIN, I said pick up. Gave my name. AND STILL had to work, watching wondering is it a chore. Am I that unpleasing to your eye. After repeating myself for the third time, since I was agitated for having to stand at the counter (a young couple was necking on the bench) for far too long before I was greeted. And there was zero energy, zero smiles, zero reasons for me want to go back EVER. Look at your cameras and to be precise, store 5116 11/08/15 Order 292598 5:46pm Server Power (ironic) Carry-Out Jack Manns. Will anything change probably not but from here forth I will keep A precise log since this is not just Dominos, It is a weakness a cancer in Marianna that, I make it a point to compliment shining stars, in the rare occasion I run across them. And the corps NEVER offer me anything for taking the time to compliment. Perhaps it is the reason that we have a good experience we come back, but if we have a bad experience we tell 7 not to go. IN MY CASE I will tell the WORLD every experience that happens as it should anywhere in Marianna, and I have taken the time to compliment employees that made my day. Still waiting to hear from Mcdonalds buy the way!!! There is one guy at a Family Dollar that made me feel welcome. Maybe two out of all of Walmart that deserve praise. Even Pilot just because they did their job. And one shining star at Greenwood Super Market! But Dominos, this last trip, may make me never...
Read moreI ordered 2 pizzas and an 8 piece wing. Asked for 2 garlics sauces for pizza and ranch for wings. Delivery person brought the order in a normal time. I paid cash and gave a somewhat generous tip. Delivery oerson left and i looked through the bag and there were 5 ranch sauces. I called back and the manager said she would have the delivery person drop off the sauces. We are waiting a awhile and the pizzas are now cooling off and no delivery person. I called back and was told that the person is coming and i replied don't bother by the time they get here the meal will be over. When one wants to relax and eat and must be constantly listening for someone to pull up and come to the door No Thank You. Two of my three calls i was patient and nice but the 3rd call i had enough. We needed that meal to be on time necause we needed to get up the next morning. I've never had a problem like that with Hungry Howie's or when Pizza Hut used to deliver. This same Dominos came to our house in the past and told us we ordered a pizza and i replied that we had not ordered a pizza. That drlivery person was not very nice about it. I told them i did not order a pizza and did they try the neighbors house next door? The delivery driver got a loud big mouth and replied that how could she check that house if she was here! That left a bad taste and i called Dominos and was told they would talk to her. It was quite a while before i ordered from any Dominos again. This Dominos is now off my order list. Years ago I met the lady that owns this Dominos at their old location and I was very impressed with the way she carried herself. She was definitely a "cut above", but sadly this place does not reflect what I remember at all. "Very...
Read moreWe ordered 1 large pepperoni pizza with dominos in marianna to. When we got to the store, a female named Jasmine, allowed o woman to come inside the store, apparently she knew her and began making her pizza but locked the door behind them. I sat at the drive thru pick up window for at least 10 minutes with no service. I went to the front door to find it locked and no access allowed. I went back to the drive thru and a male, who was making deliveries told me it would be 5 more minutes. Then Jasmine can to the window when he left on a delivery and said it would be 8 minutes. I told her it was wrong to show preferential treatment to one customer and not let another in the store. She told me not to get an attitude with her and told me I could cancel my order and leave. I told her I already paid and wanted my money back first. She went back to the woman in the store and continued to converse with her. We yelled in the window we wanted our money back, she then cam to the window with the pizza that was sloppily in the box and shoved it at us out the window with two applications and stated, “if you think you can do a better job then apply”, slammed the window and locked it! This young girl is acting in an unprofessional way to a senior citizen all the while wearing a nose ring and a tongue ring and being disrespectful. She should be fired immediately! Dominos has totally lost our business unless this is handled...
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