Koreans are known for their warmth and hospitality. So it was a rude shock to the system to come across such awful awful manners. Arriving at 8.02pm after a 2 hour journey, we entered the restaurant which clearly posted that they close at 9pm. A family of 5 ahead of us had just been seated. When our party of 2 asked to be seated - we were told sorry we can't have you dining in after 8pm. Somewhat shocked since it was literally 2 mins after 8pm when we entered, we politely asked since it's only a few mins after 8 and we had just driven 2 hours to get here if they could accommodate. In face we said we would be happy to eat quickly since we knew they closed at 9pm - the man at the cashier countered yelled "absolutely not as we would take 2 hours to eat. If you want to eat you can get take out" At this point, I told my partner that we should leave - I'm sorry I don't believe in finding bad business and least of all people who can't display common courtesy. We then drove to another Korean restaurant in Monterey by this time it was 845pm. Almost as if god was trying to make a point about good human beings - the owner of this restaurant, Wonju, was the completely opposite of New Korean. She welcomed us in even though they close at 930pm and when she found out my partner was Korean, we suddenly felt like we were in relative's kitchen. The food was served with love, and she came over to talk to us and we had the warmest conversation about family and food. Both my partner and I were just blown away by the owner's hospitality confirming what I said about Korean restaurants and their warm hospitality. We also said that we both have had the privilege of eating all over the world - yet we've never seen anything close to the likes of how poorly we were treated at New Korea restaurant. Don't be fooled by the Yelp ratings - just sort it by lowest rating and you'll see that consistently this restraint and it's staff have no regard for basic courtesy. Like I said if someone wants to treat you poorly - why would you want to fund that? Find a real restaurant and local business owner who welcomes you and truly wants...
Read moreHad dinner here with my family and had the worst experience ever. Serving lady was extremely rude towards us. We asked for extra bowls for the kids and she frown and frustratedly bang the bowls when she sent them over. I had thought that the server probably didn’t understand what I was asking hence the bad attitude but how can you work in a restaurant here in US without having basic knowledge of English?!
We then placed our orders and I ordered a bowl of kimchi soup. In the restaurant menu it indicates the soup serves the soup with kimchi pork and tofu. But to my astonishment the fish came only with kimchi and tofu. When I asked the server why isn’t there meat she shouted at us and said it was all inside the bowl but we dug it up and found nothing. She furiously took the bowl away from us without apologising and insisting there was meat and took it to the kitchen. After about 10mins into my meal she came back with that bowl of kimchi soup this time with a thin slice of pork as thin as a strand of hair and insisted loudly there was meat.
Firstly, the price of the dish was $18 how dare the server showed me 1 slice of meat that’s not even 1cm thick?
Secondly, server was so rude and shouted at us when we are paying customers
Thirdly, the dish isn’t what the menu promised which was hell of a disappointment
Prices of the restaurant was sky high but service rendered was rock bottom.
Highly...
Read moreThis place is far and above the most culturally Korean restaurant I've had the pleasure of eating at on the West coast. This can be a good or bad thing depending on the group because if you're looking for Americanized Korean food, I am not sure if this is the place for you. However, if you want authentic, both ambiance and the tastes, then this is the ideal restaurant that you need to check out. Right from the side dishes it brought me back to Korea. I've been multiple times in the past few years and this restaurant, found in central CA of all places, really hits the nail on the head in culturally conveying "Korea."
The staff was quite friendly and will guide guests in eating the food properly and to the guest's liking. I had the seollangtang which is always a favorite of mine. It's noodles in beef broth with beef sides. It's plain, but you are given the salt to add and mix to your liking. Once you got that sweet spot, it is one of the greatest dishes. I recommend it here.
Overall, the experience was something I've never had in the US, even though I've been to Flushing many times and have tried numerous places there. This place has captured the essence of Korea and created this great hole-in-the-wall restaurant that...
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