Arby's — Restaurant in Marion

I’m normally not one to leave a review, and normally when I come to this side to get Arby’s I have a great experience! Yet today there was a different girl working the window. I worked in fast food so I don’t expect some exceptional over the top service. I understand it gets busy, I wasn’t even upset about the line that wrapped around the building. Yet the red head with black glasses I believe, that was working the window was exceptionally rude. She wouldn’t open the window to talk to me or tell me my total. She slid it open enough to rip my card out of my hand along with my coupon. Normally I get the coupon back, but she made it a point to throw it behind the register. Which Was fine I ignored. After handing our food out I nicely asked for some sauce and my receipt. She clearly made it known it aggravated her and handed it not saying a word but looking annoyed I would even ask. I hope she was just having a bad day and not always like that. I was also hoping there was somewhere else I could leave a review like how Taco Bell does so it wasn’t like I’m trying to slander her on a public page. Yet there was no general respect or halfassed customer service. Like I said I really hope it was just a bad day and no one else is having to...

My boyfriend and I went here on (7/5/23) around 10:45pm, he was driving and so he went ahead and ordered (he has a stutter that he has had since he was little, and it can sometimes take him a second to get what he wants to say out) so we pull up to the speaker to order, and he’s not so kindly greeted by a lady, oh well (that’s understandable with the time it was), but then as he’s trying to order which is taking a minute which is perfectly fine, the lady taking the order then Interrupted him and speaks through her microphone whether she knows we can hear her or not, proceeds to say loud and clear as he’s trying to order, “I ain’t a finna take his order” and then it went silent for a second and a new lady that was more quieter toned came on and tried to proceed nicely to take our order but at that point we decided we were not going to give business to a place that would pay a Person who can’t take the time of day to do their job along with treat others with kindness. I do not intend for this message to be hateful, I just wanted to spread awareness that some coworkers may need an evaluation and or a training on customer service in the...

I suppose this Arby's is owned by an environmentally-minded franchiser because they aren't giving out straws or napkins. Or maybe because I ordered a water and didn't order fries that it was decided I didn't deserve those things in my little brown bag? Not the worst thing to ever happen to me and not even a big deal at all. But screw me, I guess. Hard to drive and sip water out of this ridiculous cup without a straw. And God only knows who put their grubby paws all over the rim of it while putting a lid on on it before handing it to me. Maybe they are just trying to give me some germs so my immune system can bulk up? That's actually some good lookin' out! That tough love, dont be an enabler! And my shirt works great as a napkin. Good thing I haven't eaten my Tide pods yet, I'll need them for laundry later on. You know what, I'm actually getting on board with this. NO MORE STRAWS AND NO MORE NAPKINS! GO GREEN!!! Lead the way north...