Subway — Restaurant in Marion

This is seriously the biggest joke of a restaurant.... EVER! What kind of a business doesn't have a manager scheduled to work on the weekends!?! It takes forever to get your food. God help you if you go through the drive thru. Every aspect of your order will be wrong. You might as well just pull up and say "I've got 20 bucks, just surprise me." I am so done. After receiving my most recent order which was completely NOT what I ordered, I called to speak with the manager so I could actually get the food I paid for and was informed that the managers only work during the week. Well, there's your first problem! She said there was nothing she could do. She did not offer to replace my order or refund my money. She did nothing. I have given this place too many chances I...

North Marion subway, the ONLY subway that will mess up your sub order and when you immediately bring it to their attention with the receipt for proof, they tell you they will not correct it unless you pay for another one bc if they do , the company will lose money. As if the fact that a subway employee messed up my sub is my fault so I should have to pay for their mistake!? How about do not mess up and if you do, take some accountability! That was the most wildest stuff I have ever heard. Literally had to argue with these people to get the sub that I paid for made the way I ordered it without having to pay for it twice. I recommend avoiding the north subway! South subway is okay. They at least take...

The restaurant was short-staffed on my last visit, despite being very busy they managed to remain upbeat and friendly and worked very well together to help customers as fast as they could. They were very apologetic for circumstances that they could not control and very professional in acting quickly to help customers and not complaining about the difficult situation they found themselves in. As soon as one person left another would walk in and they took it in stride, greeting customers and still working quickly and accurately. Had an interesting conversation with 2 other customers while we waited in line about why Jimmy Johns sucks, so that was cool. Overall, good experience on 09/07/20. Kudos...