Taco Bell — Restaurant in Marlborough

I wouldn't normally write a review on Taco Bell but even my 13 boy was cracking up at the horrible (horribly funny and sad at the same time) service. First, the place was empty of customers except one man waiting to order. The man and the cashier were just looking at each other doing nothing for minutes. During this time, a women from the back kept yelling, we're out of beans...we're out of bean...no beans for 20 minutes. I was having a hard time understanding how Taco Bell could run out of beans...but whatever, I could live without beans in my taco. The man finally completed his order after 5+ minutes. The cashier slowly asked us what we wanted. After our order, she said they were out of BEEF and BEANS. I was like...are you kidding me. She let me and my son wait for 10 minutes while this guy ordered to tell us they had no BEEF or BEANS. We just couldn't help but crack up at the situation. I told the girl, you have no beef of beans and you just let us stand there for 10 minutes without saying a thing. And you let us put in our entire order without saying anything. That eliminates 97% of the menu items. At least my 13yo got a lesson in how not to...

We bought a cravings pack, drive through carry out, with 4 tacos and 4 burritos today, beans instead of beef; and the experience was so unpleasant. I asked for some hot sauce and the attendant handed over 4 packets where as I wanted 2 for each tacos. When I asked for 4 more, the attendant told me that he has some limitations set out by the company. I asked him did he put some hot sauce packets inside the bag and he simply answered yes, and they are inside. We drove all the way back to home and noticed that there were no sauce packets inside the bag. Two burritos had beans, cream and lettuce and other two burritos had just beans and cream only inside. So there was no standard in making the burritos also. They did not put the receipt also inside the packet; I started hating taco bells in total. Why would someone lie for hot sauce packets? So...

To all, I am professing my love for the Taco Wizard, titled “Chris”. He is a majestic being, sent from the heavens to save this Taco Bell. And save this Taco Bell he has. Whenever Chris is working, my orders have come out more than perfectly. The sun shines brighter, the sky is clearer, and the birds sing when he is on shift. But should I compare him to a summers day, it would be a disservice, as he is so much more. His spicy potato soft tacos evoke in me a deep feeling I cannot describe, almost as if I am twinkling, as if I am among the stars in the sky. Bless Chris. May he forever be touched by the Taco Bell gods, and pass this on to us...