Dairy Queen Grill & Chill — Restaurant in Marshall

I have never written a review before but I feel like I have to do one now. This place sucks. My brother was in town so we went to go get ice cream. He ordered chocolate chip mint ice cream. And the girl brought us ice cream that was neither chocolate chip or mint. So we tell her that this is not the right order. And she says it is. And we’re like no it’s not. So she goes back to make it and she pulls the flavor bottle from the trash and makes the ice cream. Mind you my husband is watching her this whole time so when she brings it up to the counter he tells her that you can not pull a bottle from the trash and put it in our ice cream. And she goes but I sanitized it. My husband is a cook so he is like that’s not sanitary at all. We asked for the manager and he gives us the money back and I was like you should know what your workers are doing. What she did was not sanitary or healthy. He looks up at me and says she is a manager too. Stay away from this place unless you want to pay for something that’s from the trash. I would give them zero...

We had only two $6 lunches when we went through the drive-thru that we ordered. We were told to pull ahead for our food but not told where to pull ahead to, so we just went until we found another door. And then it took them 5 minutes to bring out our Sundays comma and 20 minutes for the food. When the kid that brought our Sundays came up to my car I ask if we should park somewhere else or go into Dairy Queen to get our food? And he said your food? And I told him we had to order food with the Sundays and he didn't even realize what we had even ordered. They don't know what they are doing and a very unprofessional. This is the first and last time I will not returning this restaurant. I have 6 years of fast food experience and you guys need more training for...

Just YUCK. The remodel is awful. Not sure when it was redone, but fire the person who came up with that plan! The seating area is 1/2 the size as I remember as a kid and young adult growing up in Marshall. Plus, the dining area stunk faintly of sewage - definitely need to get your plumbing addressed. Used the male bathroom and it was way worse (smell-wise). Probably the only DQ I wouldn't re-visit. Can I give atmosphere a zero star? Ice cream was fine - as expected. And the 10+ guys that were in the seating area before we arrived were super kind - offered up their table for our group so I am super appreciative that Minnesota-Nice is...