Mr. Pickle's Sandwich Shop - Martinez, CA — Restaurant in Martinez

Placed an order for two sandwiches and two chips. $42.

We had an emergency and couldn't pick up the order. Stranded on the side of the road for hours because tow truck got stuck.

3 hours later I still have a $42 charge so I call Mr Pickles and ask if they will refund or remake the sandwich by any chance?

They say remaking the sandwich is no problem, cool! We choose that option. We get there and the boss lady slides the bag to me saying how it's been a long time. I told her we called and talked about already...i asked if they remade the sandwiches she says....well no but we put fresh bacon on them.

Okay, so why offer to remake them at all? Why did we drive down here then after our terrible day?

$42 for soggy lettuce on soggy bread sandwiches that have been wrapped up and sitting for 3 hours. Gross.

I should have argued but I was late for work already. So disappointing,...

I'm supposedly still hired here but not on the schedule and apparently on call, but no calls. I actually loved working here. I'm very disappointed, I put in effort, I expected more out of the job, like more hours, working hard and earning my income. And doing a good job matters to me. Lately Martinez in general are sadly mistreating they're new hires not even giving them a real chance. 5 days isn't enough time to judge your performance. That's why probationary period is 3 to 6 months depending on the company. I'm disabled, (hearing impaired, it's hard to hear. Born this way.) and in a bad point of my life right now. I'm seriously need to keep my job as long as possible before I lose my place to live. Isn't this place suppose to be equal opportunity employers? I can't recommend this place after my experiences but everyones experiences...

Fri veterans day visit.

Female employee making my sandwich was so up and down. Average customer service skills. She was ok when she took my order and damn near verbally shoved me to the cashier as I was telling her about making it a combo with a pickle on the side. I felt so rushed and bothered by her tone, I forgot to make my sandwich right. U know .- the only sandwich I've ever ordered from this company since 2013. Anywho, I still tipped the cashier bc the machine prompts it. In front of others, she's asking me loudly with a big ol' smile if my sandwich is ok. As I leave with no other patrons around, I said bye and thank you, she switched up again and acted like I was bothering her. Maybe also bc the cashier disappeared and wasn't around....