California Tortilla — Restaurant in Maryland

I ordered nachos on there website and when I came to pick up my food there was only one guy working upfront taking orders and making peoples food I waited in line and told him I was here to pickup and then another lady came out and they both looked confused but they were able to print out my order so I had to wait another five mins for them to make my food. The lady making my food was very slow and seemed confused. The nachos were really good but i was expecting fresh jalapeños not pickled as that what it says on their menu. I think they need to hire more people at this location and not just have two...

First I love California Tortilla but this by far is the worst experience. The girl making my bowl didn’t even understand so she kept messing up then got mad because I had to keep repeating myself . She messed up my bowl it’s drenched in just straight sour cream . Then I asked for a sauce and they said they had no sauce . How are you out of a main ingredient. I asked did you have more she looked and walked around in confusion. Also want to add she started speaking Spanish thinking I wouldn’t understand but I head her saying unprofessional things. Was hoping for a...

This was my first time at a mall location, I am more familiar with the store fronts. They did not have salads on their menu but said they can make one. Their veggies looked old and probably were out for a while. I requested new veggies so I had to wait. Once added i was ready to check out. I asked for dressing, for my salad, and was charged. I assume that if I had requested it on my salad I wouldn't have been charged the additional fees. Either way I won't be going back to this location and will look for a store front to avoid...