Checkers — Restaurant in Maryland

I have been a fan of Checker's since I was a teen, when mother used to bring it home from near her work. Even an hour old and cold from the trip home the food was amazing. Sadly, if you are looking for the real Checker's experience, keep driving. Up the road at Golden Ring, you will get better food and far better service than at this location. I work right next door, and used to eat here often, but have had to boycott them for the abysmal service and food. Every time I go there, they mess up my order and give me horrible service. At one point I even had an employee argue with me then the $5 combo costs more than $5, before tax.

Today I was in the mood for wings, and decided to give them one more chance. I rolled up, ordered buffalo wings. The girl was polite and friendly, took my order, and promptly gave me my food. I was happy that they finally got some new people that knew how to do their job.

But i was Wrong.

Halfway home i started smelling something I hate, "Shake n Bake chicken. I hate Shake n Bake chicken, The smell alone turns my stomach. I pulled over, and sure enough the wings were covered in barbecue sauce. I immediately turned around and drove back. I tried explaining again what went wrong, but was misunderstood again as she read my order back as "You want to order honey barbecue wings?". I drove to the window to be understood. I calmly explained the issue, and was told she would take care of it. I even happily pulled around so she could drop a fresh batch of wings.

It gets worse. i waited 5 minutes, got my wings, checked for the tell tale tingle of Frank's Red Hot sauce, and sped on my way home, dreaming of spicy goodness. When i arrived home, I pulled out the box to reveal an abomination. They smelled wrong. They looked wrong. I tried one, and they tasted wrong. It appears as if they had thrown my barbecue covered wings back int he fryer, burning them to a charred black, then dumped hot sauce on them. It was disgusting. I eat hot sauce by the gallon. This is not hot sauce, and these are not buffalo hot wings and I am done giving this place chances to get its act together.

What's worse, they kept my receipt with the first bag. I better not get any grief asking for a refund tomorrow. 0/10 will...

Went to the Eastpoint Mall location on Eastern Ave in Baltimore, Md. We wanted a banana milkshake, a vanilla milkshake,a Strawberry milkshake and a Nerds layered slushie. The employee made the Strawberry milkshake and the vanilla milkshake. He told us it would be a few more minutes for the rest but went to give the first 2 shakes that were made. I asked to keep them cold because they would melt while he made the other ones. I checked them out has they were placed in the window were the sun was beating and the vanilla shake was ok but the Strawberry shake was super thin like water. It wasn't even in the window long enough to melt. So I told the employee it was too watery and to remake cause I wasn't going to buy a watery shake. So he goes to make the other 2 shakes and I told him again that the shake was watery and I wanted a new one made because I wasn't going to buy that one. Then he comes back to say they were out of the banana shake. So we canceled our order and got a refund. No sorry, no nothing! So we went to the Rossville Blvd location and they messed up how we wanted our shakes and the sizes of our double mushroom Swiss burgers. They were told that we wanted medium size banana milkshake, a vanilla milkshake and a chocolate milkshake. The employee asked if it was one medium shake with all the flavor mixed,we told that employee no that were separate milkshakes. She asked later again once she got our full order and again was told they were separate flavors and separate milkshakes. We left once we got our order. I never checked my order because we never ever had a issue at this location. Once we left I went to get a drink of my milkshake and it was mixed with the other flavors. I was truly disappointed and not to mention our food was sloppy...

We found the food to be quite tasty and the service was friendly and accurate!! We went through the drive thru and we could understand everything that was said, which is a big problem with many drive thru speakers AND personnel! The young man repeated our complete order, clearly and correctly, and made sure that he gave us our total.... plus asked us if we had any questions or corrections. Since this is not an eat-in restaurant and the weather is not warm enough for outside dining, there's only drive thru interaction for service. We got our order quickly, the attitude was polite and friendly, the drinks were cold and the food was hot! We got a special they had advertised for two bacon checker burgers for $5, so we had two orders of those (4) and a medium seasoned fries with two medium sodas. We were impressed with the burgers and their flavor! The size of the burger wasn't much but it tasted wonderfully, the cheese was good, the bacon was crispy, lettuce and tomato slice was fresh, as were the buns as well! The combined flavors were perfect. The seasoned fries were hot and awesome! Probably my favorite fast food fries!! This Checkers probably misses out on some potential sales simply due to its location! If you don't know how to get to it ahead of time, once you see it, you've missed your turn!! It is a little tricky to get to, so make sure that you get familiar with the directions before you get close OR be willing to turn around!! Enjoy! Just a note: it's really nice when the weather is warmer to sit at their patio and make sure you try one of their milkshakes!!! Definitely wonderful! (from...