Domino's Pizza — Restaurant in Maryland

Years and years of deteriorating service and quality of food. They literally have a coupon for 1 large pizza for $26 as a choice right now. They removed their only coupon that was gluten friendly. They hiked up their delivery charge to 5 dollars (none of that is seen by the driver so also be prepared to tip). Drivers see the tips before they leave and cherry pick the best orders, leaving some orders to take 90 minutes to arrive. Get the dash pass and order mod pizza. Dominos has peaked and now is simply trying to take advantage of people.

UPDATE: they still have major issues. Understaffed which makes the employees lives very difficult. Last I heard they had 3 drivers total. Deliveries take up to 2 hours at times but hard to blame the drivers. The managers and inside staff are overwhelmed by national promotions. At this point I'd say it's just poor ownership. I feel bad for...

Scheduled a delivery for the following day for a school team. Called the next morning at 11:00 am, ended up speaking to the manager who was the one who answered the phone to confirm everything was set and reiterate the time the delivery needed to take place (2:30pm). The Manager called me back at 2:30 and said the pizzas wouldn't be at the school until 3:00 "because the driver was dropping off pizza to a house that was also a scheduled delivery." How do you schedule two deliveries at the same time and don't realize until the delivery is due? I explained the pizza needed to be there at 2:30 bc the team was leaving. The team had already left the school by the time the pizzas arrived. Every team had been ordering from Papa Johns in Owings and I thought I would "switch it up" by trying Dominos. Big mistake. If you have a time sensitive delivery,...

On 12/20/2022, 8:30 pm, I called to order a small cheese pizza. The answering recording couldn’t understand that I had a coupon. Was transferred to a man that didn’t speak English that well and again couldn’t understand I coupon that was mailed to me, he transferred me to the Dunkirk Domino and they promptly hung-up on me. Called back and tried Option #3 this time, supposedly the Dunkirk Dominos Manager. Told her, I was trying to order 1 small cheese pizza w/thin crust for pick-up. She told me to go online and place my order. Told her to forget it. What happened to customer service? Anyhow, called LEDO’s Dunkirk..didn’t have to talk to 4 different people to place an order. PS: LEDO’s...