Mr. Wings & Pizza — Restaurant in Maryland

Over the last two years, we have regularly ordered from here for football games, family get togethers, and random night meals. Well over 40 orders. The food has always been great. Tonight however, after placing an order with the Slice app with an expected delivery of 40 to 50 minutes it never arrived. I contacted slice after an hour and 10. After about a 20 minute wait with slice they said the restaurant had never made the order. I called the restaurant and after taking my address they put me on hold. After waiting on hold for 10 minutes I hung up and called back and was asked to wait again. I then spoke to another person who said the food was never made. At this point it was over 2 hours since we had originally placed the order. No one at the restaurant really seemed concerned about the issue or even offered an apology for their failure to make it. If this is reflective of how they feel about their customers I am fine with...

I’ve been ordering from them for years and today one of my subs came with hair in it. I called them and a woman answered. I asked to speak to a manager, she states that she is the manager. I let her know it was hair in my food. She asked for a picture once I sent the picture a guy then gets on the phone saying he the manger. Tells him the same thing I told the lady and he tells me I’m lying about it being hair in my phone. Who lies about hair in their food? All I wanted was for them to remake the sub and come and get the bad one. I proceed to ask for both his name and the other manager name. He tells me his name is Johnny and told me I didn’t need the other manager name. I will be going to the health department especially after being hung up on. Everyone please...

Me and my boyfriend always order from here and my food is normally akways good…but this one particular time it was very disgusting and I couldn’t even get through the whole sandwich..I got a cheesesteak and my boyfriend got a cheeseburger sub…they got all the ingredients right on the sandwich but the meat and bread was disgusting..the meat looked liked dog food…I was very disappointed…so I called the store to get some of my money back and the owner was very very rude…and proceeded to argue with me and my boyfriend instead of delivering acceptable customer service…this incident made me…write this review and I will never eat from there again!!!…all because the owner is rude and doesn’t deserve to be in...