Papa Johns Pizza — Restaurant in Maryland

Wrong pizza was sent to my house. I can deal with that as mistakes happen. Explained the situation to the person from the store and was subsequently asked for my address to confirm my order. Without notice someone else was on the line and asked for my address again.. this person did not identify themselves as the manager. I responded why do i have to provide my address a second time and was annoyingly asked "didnt you ask to speak to a manager?" to which I said no. He then annoyingly said that he couldnt do anything for me if he couldnt look me up base on my address. After providing the address he said he could swap out the pizza I got with the correct one and it would take 30 mins.

His tone and his lack of accountability for the fact that the store made a mistake caused me to write this review. He didnt offer that we eat the pizza that was mistakenly delivered but that we had to wait an additional 30 mins for his stores mistake. In reality my kids and I were hungry... I am going to attempt to make a complaint to Papa Johns directly regarding the poor service of the...

WORST PAPA JOHNS EVER!!!!!!!!!!!! This store has the worst customer service possible!! Ordered a pizza and they messed up my order!!!! I called to let them know and the young girl hung up on me. I called back and got automated machine bc they were closed. The girl had all my info up so she could of clearly called back. So the next day, I called 11 times trying to reach a manager, another different young girl answered and kept putting me on hold and then would hang up on me, with one of those times the girl laughing then hanging up on me. 3 of those phone calls I was on hold for over 15 minutes without anyone ever clicking over to talk to me. I have a 1star rating only because there was no option for a 0. Do NOT order from here, the girls are unprofessional and think everything is a joke and the PIZZA TASTES HORRIBLE!!!! WORSY CUSTOMER...

Very disappointed with this papa johns and with my order it was disgusting I placed a delivery order for me and my daughter did not feel like leaving the house for lunch so we decided to order Papa Johns I ordered two orders of papdias one Philly cheesesteak other sausage and pepperoni they were burnt and hard to the point my daughter I did not even want them we took about two bites each and a tossed them in the trash and to make it worse I ordered 16 piece buffalo wings those where also disgusting they where not cooked all the way and had hair on the wings we could not eat them they also went into the trash Im really mad because my bill $57 plus a tip for the driver what a waste of my money 🤮🤮🤮Date...