One Source Systems — Local services in Redland

I am a F&B manager at a fine dinning restaurant and two of our Micros POS system crashed on a Friday night during service. Our POS system was not communicating with any of the other POS system, can't update or refresh and tickets didn't print in the kitchen. I've called One Source and a technician (Kevin) came out to service our location. After running some test he realized the cable that he needed to access was underneath the hutch which weights around a thousand pound. He could have said "the hutch needs to be removed in order for him to work on the system; if this can't be done now (in middle of service) he will have to return" instead, he understood the urgency and went above and beyond his call of duty. To make a long story short, it would have been a nightmare to operate a restaurant that's at full capacity without all systems in working condition. I would highly recommend One Source. Thank you so much for...

In the modern pandemic era that we find ourselves in, I have realized that working from home requires a reliable wireless network. My old network was not up to the task, and fortunately my electrician recommended One Source to me. One Source set up a 3-router Eero mesh network in my home and now we have strong wireless capability in every corner of the house.

In addition, One Source warranties their work, which I needed. My work laptop uses older software that was not 100% compatible with the state-of-the-art Eero mesh network they installed, so One Source came back and solved that problem at no charge to me.

One Source’s home office customer support is professional and responsive, their sales people are incredibly smart, and their install techs are dedicated and hard working. Today’s technology is outpacing the average homeowner’s ability to keep up, and I am happy to have One Source...

I recently had the opportunity to work with Juan at One Source. What an incredible experience!! Obviously when your POS system has problems, it’s ridiculously stressful. Juan completely understood this and acted in a professional and gracious manner. He diagnosed the problem so quickly and completed the work and got us up and running. He was so good I insisted that I buy him lunch. He followed up the next day with a phone call and made sure I had his cell number so that I may call if future problem arise. Since the original call I’ve had to use them 2 more times and both times I had similar experiences. These guys are the real thing and will continue to be my go to tech...