Pizza Hut — Restaurant in Maryland

I have encountered the most unprofessional experience I have ever had with any restaurant in my life. I ordered pizza for my kids, and the order that was delivered was prepared incorrectly. I called back to the store to make them aware and the lady that I spoke with told me that she apologized and that she was the manager. She said that she would correct my order, make my pizza personally and have it redelivered. After waiting an hour following my phone conversation, I called back to check the status of my order. The lady I spoke with told me that my order was out for delivery and assured me that I should receive it soon. After patiently waiting for an additional half hour my pizza never arrived. By this time it was now around 10:45pm. I called back to the store and the young lady I spoke with told me that they didn't have an order for me. I then explained to her that I had spoken with a manager to fix my order and what the manager had explained to me. The young lady's reply was "Oh well there is nothing that we can do we are about to close and there is no one manager on duty. I asked for her name and all of a sudden she got deaf and said that my phone has breaking up. After calling back several times and being hung up on and disrespected by the staff. I gave up calling and never received my...

Horrible staff. I wanted a pepperoni pizza and every time I had called they hung up on me. So I had called back repeatly and ask for the manager and the staff said okay but still hung up on me. I had finally talked to the manger and I had asked for her to give me the Pizza Hut corporate but she had said why. I said that you been hanging up on me and she said that I was playing. I said no I was not and she said carry out or delivery. I said I just want the number. She hung up on me so I call back and they sometimes picked up the phone and hung up or just let it sit there and wouldn't say anything. I had to call another Pizza Hut and ask for the number!! This is just ridiculous! I just lost my appetite and I didn't even order pizza. I had finally got the number and called them again and the staff which was men said the name so fast I couldn't hear him. And I asked for it again and he hung up. I had CALLED AGAIN and asked for the manager she finally told me her name. It was Nevaeh. I didn't trust her so I called on my other phone and ask her again. She said Nevaeh. So i wrote it down. Please HELP THIS STAFF OUT OR FIRE THEM. WILL NEVER ORDER PIZZA FROM HERE AGAIN!! Hope you found...

Wishing google allowed 0 stars as an option. SLOW! If I wasn't hosting guests I would've just driven instead of done delivery. They're 4 minutes away so why did it take an hour and a half for them to bring 1 pizza and some sides? Called the store to ask where the food was and a girl picked up and asked to put me on hold for "a second." 5 minutes later, I hung up and called again and had a different person answering the phone. He asked to put me on hold as well.He assured me that the delivery guy should be over to me in less than 15 minutes...when that became 30 we figured we should call again. Ordered our Pizza at 8:14pm online and 2 hours later still have yet to receive. Called the store again only to find out that the driver was "another 10/15 minutes out." I asked for them to just cancel and give a refund. 3-5 business days I'll have my money back...just not the time. We're all packing into a car and going to find...