Starbucks — Restaurant in Maryland

This Starbucks is always extremely busy, but I sit in line every morning waiting to order the same thing every day. The people working the window are generally pleasant. I do miss the crew that was there last year; they were all outstanding. Today, I went later in the morning than usual, ordered my usual, and after arriving home, began to drink my coffee and tasted milk. Ugh. Not my order. I tried drinking it, but it just wasn't what I drink nor what I wanted or ordered. I drive back to get the correct order. When I arrived at the window, the not-so-friendly woman handed me a drink that was not my order (again). I let her know, and she asked what I ordered. I proceeded to explain the mistake that had been made, and after speaking to someone else, she handed me another drink. I asked, "Are you sure it's my order?" She said did you order a blah, blah, blah. I couldn't remember the Starbucks specifics sizes right away and later said I ordered a tall. She rolled her eyes and looked away because the replacement order was a grande. This probably seems petty, and maybe it is, but I have been coming to this Starbucks for at least two years every day. I order the same thing. The woman was rude, not apologetic that I had to come back to get what I originally ordered. It's just not good customer service. Once before, I was given the wrong order with the crew I love. When I returned to let them know, they were very apologetic and even gave me a gift card for a free cup of coffee to use on a later day. I didn't require a gift card, just good customer service, which I did not receive this morning. Please train All of your staff in good customer...

As a student at Wilde Lake High School, I approve of this Starbucks location. My peers and I frequent this location after school to study, grab a drink, or celebrate a birthday. This is also generally a popular location for students at our high school. So do keep in mind a good portion of customers at this Starbucks location will be high school students.

This location has GREAT outdoor seating. It's very aesthetically pleasing with cute chairs and lighting. The food is standard Starbucks food and I have not yet had an issue with my order. The staff are Starbucks staff- they do their job right.

My main criticism of this location is the indoor atmosphere. I find it is often too noisy inside this Starbucks, noisier than other locations. The noise and music sometimes makes it hard for me to concentrate. I also find the inside is slightly dirty- there are often crumbs or small spills on the tables but it's bearable.

This location is pretty busy depending on when you come. This location is busiest right after school hours, since high schoolers will go straight from school to...

My oh my. What can I say. I’m the fool who keeps coming here. I thought this location had improved as they were just recently closed at random times within the last month. Even when their app said they were open, I drive up and they are clearly closed. The line also would wrap all the way to the street, moving at a snail’s pace. So tonight I thought, let me give it another try as I heard they had improved. I get on the app, nearly EVERYTHING is SOLD OUT. Drinks, flavors, foams, juices, food, everything. EVEN THE SUGAR!!! It was 8 pm, they close(supposed to) at 10. So all I could get was either a regular hot coffee or a latte. I take it from the lady at the window and say thank you. Her response? “Mmm hmm. What is the problem ma’am? It’s not like you have to make anything in this joint tonight. Do yourself a favor, unless you like regular coffee without options, or don’t mind the options when available being put in wrong(if at all) or you don’t mind being terribly late for work,...