Starbucks — Restaurant in Maryland

Yesterday my friends and I went in here to quickly buy drinks. There were 5 people working, all teenagers and no adult making sure everything was running smoothly. My friends got their drinks after waiting for 20 minutes and one of their drinks were messed up even though it was on the menu, not a secret menu item. We waited 10 more minutes and I still had not gotten my drink even though customers that ordered after me were getting theirs. We were in a rush at this point because we had somewhere to be, so I went up to get a look at how far along they were with my drink. As I went to look I saw the barista pick up my empty cup. They were making the drinks based on how easy they were to make instead of based on who ordered first (and I ordered a tall vanilla bean frappe with caramel, which is pretty simple). I asked if that was the vanilla bean frappe and she said yes, so I asked for a refund because I didn’t have time to keep waiting. She told me if I wanted a refund I would have to wait in line (which was very long), so I left with no drink and no refund. There was five people working but they were talking and basically making one drink at a time. Very slow and horrible service. And I’m still out $6 because I ended up...

For some reasons we always experience the worst service in the Starbucks shops that’s located in a Target store 🤔🤔after waiting and waiting and waiting inline for my turn, I start giving my order to the lady and as I’m speaking she keeps leaving to make other drinks even though there are 3 of them there ! I was just confused why can’t she just take my complete order and pass it on to the other stuff members like it’s usually done in other locations 🤔after repeating my self 3 times and still couldn’t even finish giving my order and being ignored every time I tried to,I just left ! This location really needs a serious training for the stuff and sadly they need to teach them simple human decency! I left from there straight to the Whole Foods near by and had everything I wanted and more ( respect and...

Ordered a shaken espresso on the board priced at 6.86.. when the barista rang it up it came to over 8.00. Very misleading. After some long conversation we were asked if we wanted a refund. We took it and was very shocked to not see the manager at least give us a reduced fee or even compensate us with a free drink. Sad when you have to get all heated up about a coffee. Starbucks needs to put the proper price on the board and not hide any extras. ( nowhere on the board did it indicate that brown sugar was an...