Subway — Restaurant in Maryland

I have had different experiences in the past with Subway in general, which is why I do not go often. The staff wasn't nice but they weren't mean either, they were "meh." When I walked in they were cleaning up. I had a coupon, that wasn't applied to the transaction, I didn't know that until I got home. I realized the coupon couldn't be used because what I purchased didn't meet the requirements...okay well I was fine with that, but if I couldn't use the coupon the lady didn't bother to give it back so that I could use it in the future. All reasons why Subway isn't my first choice. I've been to this location before and they were great, tonight I don't what happened. Probably won't be back, I...

I love subway. I subscribed to their texting service so I could recieve coupons texted to me for specials and things of that nature. While I have never had a problem before, this time it seemed like they didn't have a code or key for 50% off. I had a coupon for buy one, get one 50% off and was told the biggest discount they could give me was the employee discount for 40% and they would give me a bag of chips for free. The employee that took my order and ranh me up was great and very helpful. I know she tried to find the way to make it happen. That being said, if your offering a coupon in any area you should make sure that ALL of your reataurants in that area that are honoring the coupons...

“I had a very upsetting experience at a restaurant called Subay today. I was deeply disturbed by the staff’s mocking behavior towards me, their frowning and threatening facial expressions because I don’t speak the language. While it is my natural right to be respected as a guest, it is completely unacceptable to be belittled in this way. Understanding that everyone comes from a different culture and language level is a fundamental responsibility of those working for a corporate company. I regret to state that such behavior is unbecoming of anyone and harms a name...