Taco Bell — Restaurant in Maryland

I should not even give them 1 star.as my drive thru cashier was extremely rude. Hiram W listed as my cashier on my reciept asked me to wait at the drive thru speaker while.she cleared out the drive thru line. Instead of continuously taking orders. I agreed so.she could clear her line. I placed my order and had an offer on my phone for 10% off offer which wasn't good at the time I ordered per her supervisor. I gladly paid for my meal which I had requested tomatoes, and lettuce added to the four steak flatbread sandwiches. She rushed me after I paid. I didn't appreciate this as I waited for her while in line. I told her to hold on as I attempted to put away the change in my wallet while she reached out with my drink which I requested with no ice which she.didn't top off..She immediately got an attitude and ignored me while she stacked up customers behind me in the drive thru. I waited for about 7 minutes and she came back to the drive thru window. I refused to be rushed so I checked my order. She put hot sauce when I requested 8 mild sauces only. I had to ask her to top.off my drink and took my time as I verified everything was correct this time. She provided "PISS POOR SERVICE !" I will no.longer patronize this location. Look at the Flatbread Sandwich which is "STEAK LESS" $15/hr a joke She doesn't...

Although the food and drinks seemed fine, this is a location we will never return to. The lobby is in full disarray. During a pandemic one would expect a food establishment to have clean tables, chairs, counters, and floor, but this location is greatly lacking in cleanliness. We noticed both trash and food on the floors in the lobby; behind the counter too, but that's more expected. The lobby itself is completely worn out and desperately in need of a renovation. The swivel seats no longer naturally turn forwards. The actual purple plastic seats are a variety of cracked and/or discolored throughout the lobby. When sitting down we noticed the seats made cracking noises and no we're not 250 lbs. The cream color of the seat backs were visibly dirty; if they were wiped down with any kind of regulatory it would be obvious. The serious neglect in both cleanliness and repair of the lobby leads one to question the quality of the food leaving the kitchen. One would think in a time of Covid efforts would have been stepped up to protect customers.

We will never be back unless: 1. A renovation occurs, and 2. They get new management who actually care about the location.

There's another, much cleaner, location nearby we will continue to give...

My husband and I we love this restaurant when it was in Waldorf Maryland great food outstanding service till they move to White Plains Maryland a little bit before 2 p.m. I was waiting for someone to take my order very very slow you could count how many people in the store finally manager asked me if someone took my order I said no I ordered drink server Brown my drink never asked me what I wanted waited to 15 minutes finally he show up and I let him know finally someone's getting my order I understand if it's busy but when it's so dead slow and scene employees with their cell phones close to the bar and a manager I understand maybe the employees are off the clock or they might be on the clock I order a lunch meal special and a dinner take out when I went to pay I let the manager know it's a shame business had died it's so slow and I couldn't get my order he blamed the server I let him know that's not excuse I saw employees with their cell phone especially the manager which is him not the first experience I had after they just move down here maybe it's a daytime thing we're it slow they don't care where evening...