Waiter On The Way, Inc. — Restaurant in Maryland

I used Waiter on the Way (WOTW) for over 5 years!! It made my work easier and saved the organization money. Food arrived warm/hot.

For any business watching their budget use WOTW! Streamline your food ordering and billing with their corporate account. They offer corporate accounts and will mail you invoices. This service streamlined the accounting process and saved us money. As a tax-exempt organization, taxes were removed. We earned points towards other food orders.

Their knowledgeable staff can help you choose food too! I was asked to order food for the Board of Directors, not an easy task. WOTW has great restaurants and the WOTW staff helped me find healthy & delicious meal options. I relied on them for monthly meeting food selections - up to 7 monthly meetings! The WOTW online platform allowed you to see past orders. This helps so much when you order food regularly so that you can repeat orders or change up selections. Order online or call in an food delivery request.

The staff are friendly, professional, and knowledgeable about the food they suggest. They are adding new restaurants all the time.

While there are many food delivery options, Waiter on the Way is a local small business that provides a great and reliable service. The staff is great! The restaurants are varied cuisines. Pricing is competitive and offers a rewards program.

Support a local business while being treated well and...

Order started out in a professional manner as I promptly received a phone call confirming my internet order. About 2 hours later I received our meals and they were cold. We are staying in a local motel so there was not much I could do especially at almost 10 at night. After opening it up I discovered the sauce I ordered with my meal was not there. So I called and explained the situation to the representative. It was clearly a mistake on their end and the representative offered to credit my meal. However, I waited to have dinner that long and I was anticipating eating what I ordered. He said it would probably then take another 45 minutes to return with the sauce. I said I would wait, but would like a fresh order as the one I received was already cold. The response I received was I would have to pay for a new meal. I opted to wait for the sauce, but by the time it was delivered the meal was ruined. My last words to the representative were...very poor...

MY issue is timing. I was given a window of 60 minutes, food showed 93mins later. I called and said this is my first time using you guys do you usually run late like this? No this is not normal. After a few blah blah blahs, I will have the GM call you tomorrow. This was on a Sunday, I should have gotten the call by Monday. It is Tuesday morning and yet no call. I understand delays but not 30min delays. However all the food was there and not as warm as we expected but made do. Main dissapointment that the GM decided not to follow up. Which tells me why people didnt care...