If I could put 0 stars I would. Today I ordered a footlong sandwich from this location through GrubHub and realized as soon as It was delivered to my house that it wasn’t made right. I tried to call their store several times with no answer. Obviously frustrated, I decided at this point to drive myself to confront them and have them fix it. I walked in and explained to them that I’m pregnant and cannot have cold meat and that’s why I ordered my sandwich toasted. The girl immediately copped an attitude back at me and then told me to get out of the store. I told her to give me my refund and she grabbed my food and threw it away and told me she wasn’t giving me a refund and to leave and call corporate if I wanna “cry about it”. I immediately requested a refund through GrubHub and upon returning home I called them and the agent I spoke to told me that the employee at subway tried to deny my refund. Luckily the GrubHub agent was able to override it and get my refund anyway, but this girl flat out attempted to steal my money. I’ve already filed a complaint with corporate and they will be investigating the employee further but don’t go to this location unless you want your money stolen or your...
Read moreWe came in on 8/31for lunch. There was only one person eating their sandwich inside. No one was behind the counter when we arrived. We waited, finally I said "hello" and a woman came out to help us. We placed our order. She made our sandwiches and it became very clear that this wasn't something she wanted to be doing. I asked for mayo and she had to go get it. She squirted so much mayo on the sandwich I couldn't believe it. She then squashed the sandwich down with such force the mayo squeezed out the sides. Then my husband asked for some mustard and she had to go in back and get that too. Very poor customer service. I know the employee's name, but I don't want to mention it in this review. If the owner or manager want to find out which employee, please respond to this review. We will not return to this Subway nor recommend to...
Read moreI don't know why I continue to order here because we have nothing but problems. Tonight I ordered online. App allowed it. We have snow in our area but common sense would say if you are closing early, turn off online order status. So, 20 mins after I placed my order I got a call saying they are closed. I asked how I was able to do an on line order. Employee stated I didn't. I said you called me about my online order so yes I did. I then had to ask how I could get a refund. She said to cancel my online order. Nope!! Can't do that as they cleared their system to shut it down and marked my order as complete. So, now tomorrow I have to call and figure out a refund. I am done with...
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