Aubrey's Maryville — Restaurant in Maryville

I have been to many of the Aubrey's locations and absolutely have loved every one of my meals until yesterday. So I picked Aubrey's over all the other different restaurants in Maryville because of the quality of food that I was looking for and consistency in several different locations.

So I'll give it five stars for atmosphere for sure. The service was just okay it seems like we were bothering the waitress when we needed something but eventually she came around and got with the program. I mean we were a party of eight it's not like it was a cheap ticket.

So I ordered a pasta dish not something I would normally order for lunch but it sounded amazing and I knew I could look forward to leftovers the next day. When it arrived you could tell that the sauce somehow on a Sunday early lunch time was old and separated. So if this is supposed to be a mushroom cream sauce perhaps the cook could have added a bit of cream to it to reconstitute the sauce instead served what look like a light color of mud with some chicken and mushrooms in it over noodles. Sitting in a pool of butter. Now two of us ordered the same dish so needless to say we looked at one another in this please and dare didn't say anything as it's a Sunday lunchtime and all the churches were letting out and we had several children with us so we didn't want to take any more time than needed to be.

Perhaps this is something that the expo person should have caught or even the server for that matter. So no I didn't ask to see a manager and could I have well sure I guess I could have but I didn't want another dish of the same product. So I took it home and was just very disappointed that Aubrey's would put out such a plate. Had I not received an email today requesting a review I wouldn't have said anything but it's just sad that we have not one but two to go containers full of something that's unacceptable. So I will be back I just won't be back to this location if this is the type of product they will allow to leave their...

We stopped in on a weeknight and the parking lot was busy, but the 3 of us were able to get a table right away. The place looked good and the reviews were stellar so we were looking forward to a nice dinner after a long day of driving. The server impressed me when I asked for a tap list and he offered a water while he grabbed that and gave me a minute to look over that as it was extensive. I settled on something, but this is when the service took a turn. It took over 20 minutes to get a draft beer, as I sat and watched our server visit table after table, he stopped and let me know the bar had not poured my beer yet, which I found interesting that he was aware of the bars current status as I watched him spend most of his time with other tables. He again mention the bar still didn't pour my beer, perhaps the bar was backed up, but I just didn't buy his excuse since I saw him quite frequently at other tables around us. Eventually the beer came and I was happy, I ordered my second half way through my first to add a nice buffer for the bar to pour that for me. The food was very good. The cheeseburger was good, the cheese they use was excellent. The haystack pasta was fantastic, full of flavor, and perfectly seasoned. The chicken fingers had a perfect golden crisp to them and tasted as good as they looked. Eventually our bellies were full and we asked for the check, the waiter promptly dropped it off, but when he took it to run our card he was back to his old shenanigans. He visited 3 or 4 more tables, disappeared, visited some more tables around us. 10-15 minutes passed before he brought our check back. I'm not really sure what was going on with the service, but if we stop back we will request anyone other then this guy. Our receipt said his name was 5152 RED, I'm guessing thats not...

I'm giving this Aubrey's a 1 star because my last visit was unacceptable. My husband and i eat here when we are in town because it's really good food and used to be good service. On 10-7, we stopped in for a late lunch. Everything was great at first, our waitress got our drinks and our order. Food came within a reasonable time, and was pretty good. We started eating, our drinks needed refills, i was gonna ask for more salad dressing, but where did our waitress go? Hadn't seen her since she took our order, because two other guys is who brought our food out. So we wait, and wait, and wait. There are several servers just walking in and out of kitchen, lots of hosts and hostess just standing at the door, but we were never acknowledged. I finally asked the bartender if she could get us our check because we hadn't seen our waitress and she deferred me to the male server who was taking care of the table right beside us. He asked me her name and when i said i didnt, he responded with an eye roll. Then he told me i would just have to wait until he took care of his table, ok fine. So we wait more, we just want our check so we can leave, at this point, we've already been here over an hour. After another 10 min, the make server said he couldn't find her, and asked if he could get us something . My reply was, we just want our check so we can leave. Finally, we got it l, paid and left. We had several opportunities to walk out and leave without paying, and back in my younger days, i would've. I have never had a dining experience where i was completely forgot and once the employees knew that, they acted like it wasn't their problem. My thing is you all have all these employees just standing around unwilling to help paying guest. The food is good but service has gone downhill in a...