Broth Cafe — Restaurant in Maui

Asked if there was venison chili left, was told yes, charged for it, then told no they were out after paying for it. Was refunded to the card I used but was told I wouldn't actually receive the refund for 3-5 business days, this was on a Friday. Also, not given a refund receipt so who knows.

Loco moco has cold, not fresh made, boiled egg on it instead of fried. Said it had chantrelle mushrooms but had like one chopped up brown mushroom, definitely NOT chantrelle becuse those are yellow. A tablespoon of gravy. Asked for more gravy got an oily broth that seeped right through the cardboard container. Hope it wasn't an endocrine-disrupting seed oil but probably was because I cried after eating it and my mood was shot for the rest of the day. But maybe it was just the way I was treated and lack of transparency about the food. Brown rice, which is higher in arsenic than white. They forgot the mac salad that was supposed to come with it.

If you want to be gaslighted and treated like a commodity instead of a valued customer, go here. If you want to spend way too much money on overpriced, weird, low quality food and no aloha, go here.

Every past experience here has been awkward with the arrogant, disinterested service and substandard dishes, but I like the chili and figured how could you mess up a loco moco? Just wanted something healthy but it was not. If you want lies, theft, experimental food, and lazy service with attitude, go here. I will...

Horrible service, and rude. We will choose Tin Roof over this place going forward. Ruined our dinner by leaving our order short. We ordered online and they failed to give us our entire order. As soon as we got home we called. It took 15 minutes on the phone just for them to figure out how to find the order and go back and forth with the chef regarding what he made. And then they had no way to refund us unless we returned to the store to get cash. Seriously you already ruined our dinner and you want us to drive 20 minutes back to the store to get a refund. Uhm don’t you think you already ruined our dinner. What an insult of an offer that if we want a refund we have to drive all the way back to the store. How about acknowledging you ruined our entire dinner and...

Popped into broth for a quick snack and ooooooh my was it a good decision. Green burrito, miso toast, lemongrass burrito and two different smoothies - all items were absolutely amazing. The cashew cream in the lemongrass burrito blew our minds with delight and the Mac crack left us licking the plate in search of every last morsel. We left completely satiated and yet still wanting to order more for later. I would like to petition that they consider our home state of Ohio for their...