Subway — Restaurant in Mayfield

I came in here after ordering BOGO subs on the app from this exact location. It was the last day of the promotion and I'd had no problem redeeming it twice before during the sale. The manager tried to tell me his store doesn't accept BOGO coupons, and I said that can't be true because the app let me order it from this location and you can see my order. He was mad but made the order, but when I was leaving, he pulled the server aside and told her not to accept online orders from me anymore. I've been a pretty regular customer here and always tip the staff well, and it felt insulting to be treated this way. I will...

Sat in line for over 30 minutes and never made it to the window to get food... Girl that took my order didn't repeat it back correctly. I corrected it and was told tgat my total would be told to me at the window... I drove off after 30 minutes... There were 3 cars in front of me... After 20 minutes of not moving, the car in front of me drove off... Seconds later, the car at window was handed food and drove away... After 10 more minutes, I drove off since car in front of me still hadn't even been acknowledged at...

I'm not sure what ladies were working today at lunch time on 7/31/25 but they were all wonderful, attentive and patient. Very warm and polite. Not what I'm used to in this location. When I think of customer service and going above and beyond, these ladies at the Paris rd location were absolutely AMAZING. idk your names but you made my experience the best yet. And the outlaw sub was fantastic!...