Auntie Anne's — Restaurant in McAllen

This office headquarters needs retraining on how to handle phone calls. Virria/Lirria/Birria (couldn’t get official name because she was rushing) was very condescending and wasn’t helpful in retrieving my w2. She was also extremely dismissive and didn’t seem like she knew anything on the subject of retrieving my W2. Somehow she made a 30 second phone call into one full of attitude and negativity. The store headquarters are 2522 W Freddy Gonzalez Dr Edinburg, TX 78539. I hope y’all follow up because she shouldn’t be the first voice customers/employees hear when calling...

I had ordered one small cup of pretzels and had been told to wait a few minutes. A family of four was behind me and had received their order before me. I had been waiting about ten minutes at this point and when I went to ask the girl at the counter about my order, she told me she had forgotten what I had ordered. Poor customer service. This place needs to train their employees better and make sure they are paying attention to the customers. Not...

Seems like instead of moving forward auntie Anne's has taken a leap back . They are now charging large size price pretzel dog, but in return receiving a small pretzel dog , What a rip off . And it use to be my favorite place to grab a snack at the mall ..gotta move on to something better where they don't take advantage of your hard...