This is for the Ola location We've been here 3 times since they opened and each time the food and service got worse. First time we ordered takeout. We ordered 2 gyro wraps and 1 kids chicken fingers meal. We were told 25 mins. We came back at 25 mins and still had to wait an additional 15 mins because they said they were waiting on the chicken fingers to be ready (he wraps were already done and in the bag) once the chicken fingers came out and we got back in the truck we realized that there were already chicken fingers in the bag and they made us wait an additional 15 mins for no reason. So by the time we got home all the food was cold. The 2nd time we went to sit and eat inside. My husband and son ordered a medium pepperoni and olive pizza and I ordered a gyro wrap. We waited over 30 mins for the pizza and then I had to sit an additional 12 mins for my gyro to come out only for it to be cold because it had been sitting at the prep area and no one knows what's going on there. 3rd time we sat inside again. Ordered a small pepperoni pizza for my son, a gyro wrap for myself and my husband ordered the gyro platter. His gyro platter came out first. Then 7 minutes later a small cheese pizza (we ordered pepperoni and was not waiting for them to remake it) came out. Then an additional 10 minutes after that my gyro wrap came out. Which was cold again. By the time my food came out my son and husband were already done eating. Then as I was eating the table next to us had left and one of the waitresses came to clean the table and sprayed cleaning solution all over my leg, arm, and food in my hand. When we got the check (because we still decided to do the right thing and pay for the horrible meal at this point) they still had the charge for the pepperoni on there. When we corrected the waitress she went to her manager and the manager told her that she had made the pizza and that they put the pepperoni UNDER the cheese so it doesn't burn. What? I've never heard that before in my life. We had pepperoni pizza the last time we were there and the pepperoni was on top. Also, the waitress knew nothing about that because she offered to have them redo it when she brought it out and it was clearly a cheese pizza. My son ate 2 slices, my husband ate 1 and there was NO pepperoni. We tried to speak with the manager to make her aware of the multiple issues so they came be corrected but she came out with an attitude and made no attempt to apologize or make anything right. Instead she continued to insist that there was pepperoni on the pizza. This was the last straw. We love to support local businesses and was very excited when places started to open up in the new Ola shopping center but we will never...
Read moreSay what you want about the wings being small/mediocre/no flavor (yes i'm talking to the cry baby complaining about needing more meat and flavor) if you go to Hooters, Buffalo Wild Wings, Wing Zone or what have you THEY WILL ALL BE DIFFERENT, get used to it. Personally as a New Yawker foodie who is now an Atlantian, this is my second time here. An I've only been here a month. To begin on my first time there Jena was fabulous, excellent service, and made it happen with my tatter tot pepperoni pizza, all the way down to the gyros. Lemme tell ya' the gyro tasted like New Yawk (that's how it sounds when it's said) hands down, for the first time around it was all delicious... Fast forward a week later. (what can i say if it's good they will come and i did) Greeted by Kayela, smiles, bubbly, not stuck up like other servers I've encountered at other establishments. Greek salad, fresh, crisp, feta cheese on point tasted like my old Greek spot in Queens. Buffalo chicken pizza, just the right amount of zip to the sauce, my only recommendation for this tastebuds power bomb, add a little blue cheese to the mozzarella, other than that, fabulous. Cheese pizza, I could taste the love in that sauce. Wasn't acidic, overly garlic/oregano/any spice wise. Made from scratch and sticks to the simplicity of ingredients, the garlic crust, cimetrically the perfect amount all around. Only thing I gotta recommend when spreading the dough for the pie, bring the crust part in just a little so the triangle of the slice doesn't sag. Other than that, your pizza is up there with New Hyde Pizza on Crossbay Blvd in Howard Beach, keep up the phenomenal work. I had the absolute pleasure of meeting Gene an Nichole the owners, pleasant, down to earth, great to talk with. All in all, if you haven't been to Graffiti's, you need to bring your a$$ there and get hooked on the food, the atmosphere will make you stay for more and have you wanting to come back for more, especially seeing that football season is starting up. Take it from me, a big guy, with a big foodie addiction from New Yawk, Graffiti's Pizza is a great slice and a cut above the rest in what they are serving up. What are you waiting for? Get your a$$ there already or I'll send the pizza goomba's after you lol... Keep up the great work guys, seriously, it's like a taste of...
Read moreI just left Graffiti's Pizza and I have never felt so disrespected I when there with my daughter and we set in right in front where they were cooking. The waitress finally came to the table after 10 minutes. I order I order 10 teriyaki wings, 5 lemon pepper, 5 bbq wings. I wanted to change my order so I told my daughter to go get the waitress, the waitress came and I told her that instead of the 5 lemon pepper and 5 bbq I wanted to order a small pizza. A few minutes later a fat white lady came to my table and told me that I order 10 lemon pepper wings and they had already made the wings and that I will have to eat those wings. I told the lady that I did not order lemon pepper I originally order 10 teriyaki wings. So she told me that the cook heard me order 10 lemon pepper and I did not. I got up from the table and started to jump in my face telling me that I could not leave and that I need to pay because I didn't pay the wings that I did not eat. She started yelling that she was going to call the police and have me arrest for stealing. She ran out of the restaurant yelling at me in front of my daughter telling me that, she was going to call the police. She jumped behind my car and wrote down my tag number. This woman was racist and she would have done that if I was white. Never eat at this racist place I know that they are prejudice. I truly believe had I been white she would never have come at me like that over 10 wings. My daughter and I have visited this place two many three times a month. But after this lady tells me that she is going to call the cops on me for not paying for food that I did not eat, the food was not even on my table. I don't know what kind of customer service they are teaching at this place. But to try and force me to pay for something that I did not order, and I did not eat. After being discriminated against and humiliated in front of my daughter I never spend another dime at this place and I will let everyone I know never eat...
Read more