Starbucks — Restaurant in McKinney

Kimberly the food service manager was working at the starbucks today and was being extremely rude and belittling the employee logan with inappropriate remarks. It was just the two of them and the line was extremely long. Logan was going very fast and multitasking and took my order no problem along with several others. I work in the same strip as market street and come here all the time and have never seen kimberly before. As a person who works in the hospitality industry, its not okay ever to belittle a co worker, manager or not. Doesnt mean a person is beneath you as a human being. Kimberly also shouldnt be shouting those kinds of things where customers can hear. Someone please talk to this woman and...

I worked at Starbucks for a long time, so I know how things are supposed to run. We went on a Sunday morning, and though there were 3 baristas working, only 1 was taking orders at the drive-thru, making drinks, and handling payments. They forgot one of our drinks, then made it wrong twice. To top it off, the Brown Sugar Shaken Espresso was made with regular espresso instead of Blond Espresso (and yes, I can taste the difference—regular espresso is much more bitter). We spent $32, and honestly, it wasn’t worth it. The quality has dropped so much that I can’t justify the prices anymore. I wish they would go back to the...

I took most of the ice out of a venti sized drink and I had way less then half of the cup of coffee. 🥺 I know the employees have to do what they are told and it's my own fault because I should have known better to ask for no ice but if you people really want to get your money's worth then I suggest you ask for little or no ice. I feel cheated. I'm sure corporate in a lot of companies add so much ice for a reason unless you ask them not to. The more ice the less drink the less drink the more you pay. It's...