Sonic Drive-In — Restaurant in McKinney

This place has become terrible. Went there today to get a simple milkshake and the person taking my order couldn't get the order right. All I ordered was a Banana and Peanut Butter shake. She kept entering and repeating back Banana Pudding shake. I corrected her at least 6 times. She was so frustrated thinking she had it right and I kept telling her the order was incorrect. After she started giving me attitude I wished her good luck and I left. This wasn't a noise issue. English wasn't her first language and I can totally appreciate that. But when a customer is repeatedly telling you the order is wrong and no one else steps in to help, that's just bad business. I'm done with this location. Being that I live less than a mile away, it's a bummer I'll have to drive further to get to a competent Sonic, but it's better than driving a mile to come back home empty handed because the person taking the order can't understand the difference between Banana with Peanut Butter and Banana Pudding.

Being that I live close by I have ordered that shake countless times in the past without issue. Apparently there's someone new taking orders, or someone I had never encountered before, and they should not be in that role without support. I'll be going to the one on Custer...

Great drinks - cherry limeade is a must, natural lemonade with fruit, fantastic shakes, and unique and traditional slushes, literally thousands of variations. Food is usually very freshly made, hot, but obviously not the healthiest. I'm sad Sonic took all their salads off the menu and service can be slow in peak times, but overall a great fast food place that the whole family loves. For those with allergies, not much to pick from, other than maybe tots and drinks and items without buns or tortillas, but not guaranteed to be gluten-free as they fry tots in the same oil and food is not kept separate. Nice treats once in a while and overall a location we use fairly often...

If I could give them ZERO stars I definitely would! I put in an order through the mobile app for 2 drinks only. I was sitting in a stall, and immediately checked in for my order. The monitor on my stall recognized my check in immediately and began showing me the status of my order. 20 minutes later still no drinks. Once the monitor showed my server was about to arrive, NOBODY ever did. I waited another 5 minutes before pressing the red button to get someone to talk to me about this for the courtesy of giving the server a little more time. I pressed the button and 10 minutes later still no response. Even changed the stall and again no response. This is a...