Erawan Thai Cuisine — Restaurant in Medford

I was in the middle of a very busy work day and wanted to get a to go order in between appointments. I walked in and told the lady I was going to get a to go order but needed to use the restroom real quick. After that, I grabbed the menus and had decided on an item but then the lady grabbed the lunch special menu and said no to go orders from that menu so I sat down to look through the big menu. I didn't want to spend 20 plus dollars with tip for lunch so I let her know that I'd come back another time when I could stay. She mumbled something that sounded like she was disgruntled as I was leaving and I asked her what she said and she said "If you wanted to use the bathroom, you could have asked nicely and I would have let you!" Insinuating id only come in to use her restroom! I was dressed in a collared shirt with my work badge on. I said "I actually did intend to order but wanted something from the lunch special menu" she said "no! We don't do that!" OK lady, I got it but that's why I said "I'd try it another time when I could dine in" but with how rude she was and accusing me of just trying to use her restroom with no intention of ordering, I won't be returning. I gave 3 stars because I couldn't rate the food but the service was rude and also wanted to let other working professionals know that there is no option to get lunch specials to go. I wish them the best and hope she will hold her assumptions to herself in the future if she cares about growing her business and acquiring new and...

I just love the owner of Erawan. She's friendly and accommodating, always being sure to offer items from her shelf of neatly stacked to-go condiments and utensils. Also these people are pros at packing to-go orders, to ensure the steam escapes instead of overcooking your entrees.

It's a bonus that they have the best Pad Kee Mao and Pad Thai you can find in Southern Oregon. Their Pad Thai is not that cloyingly sweet and/or ketchup-y orange/brown that you find everywhere else. Plus I love the little bits of tofu that come in it alongside your choice of protein.

I can't help but roll my eyes when people complain that they don't answer their phone. I've worked in restaurants that were fully staffed, and at times literally every employee would be with a table or customers at the door/bar, resulting in brief periods of missed phone calls.

Erawan is a 2-person show, run by 1 in the front-of-house and 1 in the back-of-house. If they don't answer, they're busy - keep trying! They have reopened for dine-in service, so if it's still just the two of them, color me impressed.

Before I ever tried Erawan, a good friend told me their food tasted much like it did when she was in Thailand. While I've not yet been to Thailand, I can definitely say their food is made with fresh, quality ingredients and...

Went here for lunch with my partner. It’s is go-to spot and I wanted to try it out. Owner is very friendly as soon as you walk in. Small amount of seating but cozy. Served a cup of coconut milk soup with our meals, slightly watered down but it was still good. I ordered the panang curry and he ordered the pad cashew. Both were served with white rice. Food was delicious, and when I ordered it hot, it did not disappoint. She even provided more chili and sauces to make it hotter if I wanted. I initially thought the curry would’ve been served in a bowl so I can add my rice to my discretion. Overall, the amount of food was a good portion for lunch. I would definitely come back again to try another dish. I had my leftovers a few days after and still had the good hot flavor as if I had it on day one. I would recommend. I’m bummed I didn’t take pictures. I’m only giving it a 4 because of the soup served in...