Service gets a zero, they only get one star for the quality Manhattan Bagel food they carry . Went there this morning. Staff too busy attend to the coffee bar. The bald headed Arab sandwich guy is rude and appears to have a special distaste for minorities. I ordered a whole wheat bagel, lightly toasted with extra butter. He instructed his assistant to make a one with no extra butter and not toasted. I saw her make it so when he attempted to sell it to me I asked him if it was toasted he lied to me and told me yes. I insisted on inspecting it and of course it wasn't toasted. I offered to get only my coffee(which was stale) but the rude bald head yelled that I could leave the coffee too. I was relieved because the coffee was stale but stunned that I got that kind of service from Manhattan Bagel store. There is a WAWA next door they have better coffee and probably better service and better made sandwiches. If this is a company store they should fire the bald head, if it's a franchise Manhattan Bagel should withdraw their license to protect the brand. Compared to the Manhattan bagel store that I go to in Moorestown, NJ this place is dismal. I don't know what the people of Media did to deserve such a shop but then again they probably don't know what a proper Manhattan Bagel...
   Read moreI have been coming here and Glenolden location for years. I did stop coming to Media for a couple years ago because of, I think he was the manager. He was rude and sweaty. I then started coming back because it seemed like it was under different management. I like Manhattan bagels, but they are getting smaller and smaller. They are now the size of a Dunkinâ donut! I came across a place called Custom Bagels several blocks away in Media. I was hoping for a larger bagel, but was disappointed there as well. I do like the flavor of their bagels too though. I was up in North Jersey working and stopped at a bagel shop and youâll see my photos. The comparison is outrageous and unacceptable. The cost is about the same. I think we are paying a little bit more actually. Why canât the shops around us show some decency and give us a bagel thatâs acceptable in size?? Oh, and by the way, the reason I went searching for another bagel shop was because when I came to Manhattan during the second week of November â24, I took home nine bagels and half of them were clearly from the day before!! Iâm done with Manhattan. At least at the...
   Read moreHave stopped in on Sundayâs for years. Today I forgot my wallet and didnât realize until the order was ready, I tried to pay by phone but itâs new and pay app not set up, I offered to call and pay by phone but the owner said they couldnât. I understood and he asked if I would come back but itâs not very close and told him no I couldnât. He came out to my car and told me they would not take my food order anymore and I asked âwhatâ in surprise and he told me that he couldnât waste the food like that or take cards over the phone. My kids were disappointed but we all got a laugh when I told them that my tips to this guy over the years wouldâve paid ten times for the four bagels that I ordered We talked about how a business needs to run and about some other ways to handle it but for today weâre having Wawa.
Update: no response from the email reply...
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