Game Exchange (formerly Game N DVD Exchange) — Local services in Media

If you plan on doing business here, whether for buying or selling products, please make sure to do your research before doing so. Not only are a majority of their titles much more expensive than what you can get them for almost anywhere else, but they will be dishonest and attempt to lowball you when it comes to trade-ins. I understand when an employee wants to support their business, but that should not impede upon basic human morals in not wanting to practically rob people.

Look, I understand the ideology behind wanting to help local businesses, but there should be a line drawn when they don't really want to help you in return. If it isn't the stellar staff of a local business keeping you coming, then what is it? The stellar prices? Like I said before, not only could you find games at a better price nearly anywhere else, especially online, but you can also sell them for a much better price. Even the option of store credit on trade-ins is hardly beneficial.

Please, once again, make sure to look around before you decide on your final sell/purchase with this establishment. I have never been more disappointed in my life with the lack of honesty or empathy from the staff of any store for...

It's easy to give an establishment a great rating when things go exactly as they should, without a hitch or hiccup; however, the true test is how they respond when things play out in less desirable ways. I stopped into Game N DVD Exchange on a recommendation to pick up a game as a gift. The service was quick and friendly, and I was on my way in no time at all. When I got home, however, I noticed that a slight lapse in communication (which was equally my fault, I realized after the fact) resulted in me getting the wrong product. I felt a bit slighted initially, but after a brief exchange of messages with the staff via Facebook Messenger the issue was resolved near-immediately. I was stunned by not only their responsiveness, but also by the level of respect I was given. I was unable to get what I needed here, but that's no fault of theirs, as stock issues are plaguing everyone. What really stood out was their desire to rectify the miscommunication and the professionalism they showed while doing it. I feel confident in both returning here for future business and recommending them to anyone who's looking to support local businesses...

I got pretty sick in August of this year. Covid, first time, and I was able to get refunded for a trip I had to miss thanks to it. With the money I'd gotten back, I started my hunt for a Wii.

I knew that this place offered Wiis at an affordable price with wires and controllers included, but I couldn't actually get out there until about three days ago. I'm out in the West Chester area, so this is a bit of a hike, but folks, let me tell you: It's well worth it.

This place is a hidden little gem in the heart of Media. It's incredibly cozy and from the second you walk in until the moment you leave, you feel welcomed. It has tons of merchandise for any gaming fan to feel at home ranging from figurines to video games, both old and new— And, of course, Wiis.

The girl behind the counter was super helpful (and not judgmental about the amount I was spending, lmao, thank you) and had me on my way in less than ten minutes, satisfied and with a new(ish) Wii.

I can't wait to start rebuilding my old lost collection of Wii and GameCube games and rest assured, next time I'm in Media, I'll definitely be popping into Game N Dvd...