I walked into the establishment on Friday night, while my husband was finding parking. I ordered two nitros.
The server, known as Christian, asked where my boyfriend was. He proceeded to accuse him of not paying his tab a week ago. He reports that they attempted to look for him at his side job.
As soon as he came in, Christian starts in at him that he didn’t pay his tab and because of this Reese had to pay. I asked him for proof from the POS, and he started to get aggressive by ways of hauling his body over the bar to retrieve and pull the two kavas out of our hands. During this interaction, he was threatening to kick us out and call the police.
We have been coming to this Kava Bar for the last four months since we moved down the stree. We have spent our money here. Our bills consistently being rung up to 100+ dollars. We only order 2 to 3 rounds and occasionally will take a four pack home.
We have been loyal customers. We would never knowingly walked out on a tab irresponsibly. Christian proceeded to get loud and aggressive, and I started to ask him if he could provide proof of purchase on the POS. There are many times that we have paid in CASH. Christian said he could not do that but he would call Reese, the gentleman who served us that night, and was held accountable for inventory that we were accused of not paying. The confusion lies in the fact that we paid cash that night. My husband handed Reese $120 of cash, and I don’t know if he forgot about it, or just accused him and went along with it once he realized.
By then owner Tony, who has never met us, is on the phone and also immediately accuses us of purchasing drinks we don’t even know what they are. His attitude was never seeking to understand. He continued to accuse. I explained to Tony that this is highly unlikely, and I asked for proof from his POS, or Reese’s phone (an employee would usually take a picture of a missing ticket that wasn’t closed/that he was held responsible for.) Tony huffed and puffed saying Reese was with him for 6 years. Reese collects a paycheck. We are the ones paying over 100 dollars per tab multiple times per week. Tony tried to intimidate by telling he has proof/video footage. I asked him to share with me and he says he’s not able to do that. He sounded really annoyed when I asked for proof of purchase instead of attacking us that we never paid a bill. We would never knowingly walk out and do something of this nature to an establishment that we enjoy spending our free time in.
We are not hurting for money. My husband tipped Christian $40, the first time he got snippy with him. He did this to maintain the peace. Christian came at him for him ordering from his girl who is behind the cash register. For some reason, unbeknown to me, Christian got offended and salty, appearing to have a personal difference with my husband. A couple times, he would walk out after ordering from Christian and report to me that this particular server has been unkind, snippy, and disrespectful, almost mean, when he would order. He felt uncomfortable, but he was only one person out of several we would have to deal with. it is almost like it became a racial targeting concern, as Christian is white and my husband is Indian. Every time Christian is present, he makes him feel uncomfortable to the point where we get our drinks and leave. Instead of Tony, attempting to understand why we would feel uncomfortable, he continues to accuse him. I choose to hang up the phone with Tony once I realized his poor business acumen. He kept asking me if paying a second time was him admitting that he didn’t pay. We paid to keep the peace so that we could continue to enjoy our night. However, we were still kicked out and told to come back with no plan in mind of when we can see the point of sale receipt, and the footage of this claim of him walking out without paying. I’d love to see the proof, because right now we took the higher road and paid for these accusations. Meanwhile, taking their word over them actually showing us...
Read moreKava Bar Review: Island Root Kava Bar
If you're in search of an oasis of relaxation and an escape from the everyday hustle and bustle, look no further than Island Root Kava Bar, nestled on the beautiful east coast of Florida. This hidden gem boasts a remarkable selection of kava and teas that will transport your senses to a state of pure bliss.
From the moment you step foot inside, you'll immediately notice the inviting and on-point atmosphere that sets Island Root Kava Bar apart. The serene and tranquil ambiance creates a serene environment that allows you to unwind and disconnect from the outside world. Whether you're seeking solitude or a place to connect with friends, this kava bar offers the perfect setting.
The knowledgeable and friendly kavatenders at Island Root truly made our visit unforgettable. Their expertise in kava and teas was evident as they guided us through the menu, explaining the unique qualities of each beverage. Their passion for their craft was infectious, and they were more than happy to answer any questions we had, ensuring we made the best choices for our preferences.
Now, let's talk about the star of the show – the kava and teas. Island Root has curated a collection of the finest kava blends, each one delivering a distinct taste and sensation. The kava's calming effects were magnificent, providing a sense of relaxation and tranquility. Whether you prefer a light and mellow kava or a more robust and potent blend, Island Root has something for everyone.
Not to be overlooked is their exceptional selection of teas. From exotic herbal blends to traditional favorites, Island Root's teas are a delight for both the palate and the soul. Whether you're in the mood for a soothing chamomile infusion or a refreshing green tea, their tea menu offers a wide variety of options. Each sip is a journey through various flavors and aromas, leaving you feeling refreshed and rejuvenated.
On top of everything, the overall experience at Island Root Kava Bar left us yearning for a return. The combination of top-notch beverages, a serene atmosphere, and the expertise of the kavatenders created an unparalleled experience. We left feeling not only relaxed and uplifted but also grateful for the exceptional service we received.
In conclusion, Island Root Kava Bar on the east coast of Florida is a haven for kava and tea enthusiasts alike. With their remarkable beverage selection, warm and knowledgeable staff, and a soothing atmosphere that transports you to another world, this kava bar is a must-visit. We can't wait to return and indulge in the rejuvenating offerings of Island...
Read moreI absolutely love this bar! I used to come out every single day but since becoming a kava Tender I don’t get to come out as much. But let me tell you just how much I love this bar. As a kava tender at my bar I get to drink for free and I will still absolutely come here and spend my money, you know when you walk in you are gonna get the best quality drinks that just absolutely never miss, now don’t get me wrong I love my bar but nothing will ever compete with this top notch quality that is just always consistent, I also have to shout out a few bartenders that you know when you see, that you are gonna have the best of times. Gracie, Christian, Reece and Kenzie. You know that if you see them you are gonna walk out with a smile on your face and laughing the whole time, they bring the absolute best vibe and energy to work and you just know they absolutely love what they do and are treated well. Especially Tony who is very passionate about kava and the community and has the best events. I of course gotta shout out a few barback who always makes sure the ship is running and cracking jokes and keeping the energy high. Dylan, Tate and Jesse. I cannot express enough how much I love all of island roots and the names I’ve stated. You know your gonna have a good time, good vibes, quality drinks and forget about all your problems an hour in. 10/10 would absolutely recommend this bar...
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