KFC — Restaurant in Memphis

I asked for one grilled thigh, one mashed potatoes with no gravy and small drink. The cosh should have been around $4.74 up or down a few cents. They could not for the life of them understand I don't want a meal that comes with a biscuit. So they charged me for a meal and gave me two pieces of chicken, two mashed potatoes and two biscuits. Did I get my money's worth? Perhaps. As a customer who only reason to visit KFC is for the grilled chicken I have no need for increased calorie from bread and extra food. On top of that it cost me $1.00 more for something I didn't want or need. I could have argued but, figured it wouldn't be worth my patience arguing with a cashier. I ended up throwing away the extra food. I think it's time to take my business to...

I usually go to this location because of their hours of operation and cleanliness. The good service has been up & down at this location since I’ve been visiting. I showed up at approximately 11:15 or 11:17, the drive thru attendant told me, “mam we will have a thirty minute wait on chicken”, just close to half an hour shy of when the location closes!! I drove around the drive thru loop just to see the drive thru attendant OUTSIDE, and two cooks (STILL IN THEIR APRONS) leaning against vehicles and talking with someone in a van!! Now... call me crazy but it gave me the impression that they purposely were not giving a hoot. I’ll never go back, for one if they are outside with aprons on and going back to the kitchen —- I...

Attitude, poorest hygiene, dirty facility, do NOT follow proper COVID-19 guidelines. Order was incorrect, the person at the window took the food back and corrected the order. What germs passed from me or the other person in my car and vice versa???? The person called Latoya or Latunya that had to correct the order first eyeballed me and then threw the bag on the counter very angrily. Hair is not put up, gloves aren't always worn, and they are always out of certain items. Had this order been for me I would have demanded a refund. I do not trust that the food was handled properly or cleanly because of the atrocious attitude shown. They could learn so much from the courteous KFC employees in Millington. Will NEVER return...