McDonald's — Restaurant in Memphis

Rudest drive thru attendant. Told to wait the second I pulled up. After obliging and waiting 10mins, she popped back on the speaker only to then get confused get right back off and then go to the speaker in the next lane. This car pulled up well after me, but patiently had his extensive order taken. When I tried to say hello and see if anyone was on my speaker I was told to wait again. After several minutes waiting when she finally came back I did patiently explain to her I was first and had been waiting much longer I was stopped short and was told she just clocked in. That’s where I decided my experience here was done. I attempted to call but no one answered the phone ringing for several minutes.

Normally I’d let something like this go and just give my service somewhere else without complaint, but honestly … I used to freaking LOVE this location!! I used to sing their praises in the mornings watching them turn and burn cars in a drive thru like I’ve never seen. The staff was always so friendly and polite. But now I’ve made a couple visits to this location and find myself scratching my head wondering what happened?!? Hopefully they figure it out. But I probably won’t be going to this...

TECHNOLOGICAL ADVANCEMENTS MAKES THINGS QUICK AND EASY: OK, this may be new to some or not but the integration of this concept shows the businesses dedication to providing new and advanced methods for placing orders. I first experienced this process maybe 4 yes ago while on a site visit in Spotswood, NJ. It was being used at a regional sandwich etal provider that happened to be among the early versions of the convenience store/boutique restaurant combinations. Seeing this in a larger scale restaurant is the exciting part of how far this type of order management and processing has come. It is a big part of how the Postal retail business functions and I find it quick, and easy since when on the go this makes getting in and out while avoiding lines but still having the connection with the servers a pleasant experience. There will definitely be a period of adjustment for some but with the helpful assistance of the in restaurant personnel it could easily be come a favorite way of getting things done when on the go. Stop in and check it out - oh, and as I understood, it will be coming to other...

Very rude manager. I was in this location today and witness the most awful customer service. I am a city employee from the library and one of my coworkers ordered. She had been waiting for a nice amount of time. We heard the manager tell a cool to not work on her order but one that came after her. My coworker then asked the manager why was this happening and she said “ because I’m the manager”! My coworker than expressed how poor the customer service was and how she was being treated. The manager did not seem bothered by how she was treating her in front of other customers. My coworker than asked for her money back due to rudeness. One her way out the guy working the floor nicely said have a nice day and she began expressing to him how the manager was rude to her. The manager then yelled out “ if she got something to say she can say it to me”! After my coworker left then she walked to the window and said she must have wanted a free meal! I was so shocked at how she reacted to her customer and she was wrong for yelling out. I can honestly say this will be spread through...