Ordered chicken Wednesday night...bought 10 party wings combo get 10 free party wings...and order of fried green tomatoes...the tomatoes were extremely salty and looked like they pulled them from the bottom of the dumpster...the wings were salty too and just weren't pleasant overall...I ate about three of the season ones, picked over a few more and picked over about 2 of the hot ones...couldn't take it anymore because they were disgusting! My daughter who went to get the order took the order back...said the owner was rude barely wanted to make things right..they were out of tomatoes and subbed kicking fries...understandable...BUT...they replaced the wings with a 10piece order....I hate when food places do this...my meal has been compromised by the lack of quality food you served then time and gas wasted to bring back for you to attempt to make it right...and you want to give me what i brought back...which in this case still was not done because I sent back over 10 party wings...I tried calling to speak to the owner about this to no avail...you won't continue to grow with poor customer service...period!!! Those tomatoes should have never been served to a customer and you should do everything in your power to make things right not just the bare minimum...just because the other food wasn't there doesn't mean the customer ATE it!!! When someone orders food they expect it to be good in quality and satisfying...if it's not then 1. their meal has been compromised and depending on the situation that person may have to wait to eat 2.they have to find time to bring back to be replaced/refunded 3.they have to use up gas in their vehicle or pay someone to do it...all for you all to reluctantly give them back the bare minimum and still shorted me on that...if you're gonna give what I brought back then you still owe me about 3 more party wings....it'll be awhile before I return if ever...the food left a bad taste in my mouth that night and the reluctance to make it work left an even more bitter taste!!!! Yeah they have positive reviews and there food hasn't been this bad before but the negative reviews all resonate the same and word of mouth does have an effect....if you strive for continued success and...
Read moreWent here with my girlfriends Saturday and the food was delicious! If you are looking for a good wing, this is a start. If you want to be in the loop, follow their FB page, there we saw a buy one smoke sausage for $1.99 get one free (it came with fries) too. It was fully dressed w/ slaw, honey gold sauce and just the right about of grill to the sausage (if you like a little burn to it), so we ordered that and they also had a "HOT DEAL" not sure if this is meant to last for the week, month or if it's all the time, but if you buy 10 wings, you will get 10 wings free. 1 of the 10 piece will come with fries & both with a drink! We got HOT w/ lemon pepper fried hard of course! OUR FAVORITE! IT WAS SOOOOOOOO GOOD! Then, we got the other 10 piece HONEY HOT fried hard! It was nothing short of amazing! We split everything and had a PHAT GURL feast, don't judge us, we had leftovers, we didn't eat all in one sitting! WE JUST WANTED A LITTLE TASTE OF EVERYTHING! My other friends got the fish and it was dipped in buffalo sauce & they say it was really good! My other friend got a burger and it made her close her eyes while she was biting it, so I take that as a good sign. (Just some extra tid bits in case you were wondering what to order). Also, they have awesome music playing while you enjoy your food and the TV is always on! We sat and ate inside and that was cool. The only draw back that robbed them of their 4 stars was only receiving 1 ranch per 10 wings. HONEYYYYYY, I do not play about my ranch! I need at least 2 ranch dressing cups per 10 wings. Then its the little pre-package ranch dressing cup. I would rather enjoy the ranch cups they make themselves that's usually in the fridge cold. So if you absolutely need ranch for your meal, it's not the best and if 1 cup won't do be prepared to pay EXTRAAAA! Annoying right? lol. I'm also a blue cheese type girl, they didn't have any! I'm just being petty, I am a FAT GIRL AT HEART and I take food quite seriously if y'all can't tell! PLEASE GO TO RIKO's you WONT BE DISAPPOINTED!...
Read moreFirst visit was great, the cashier was very professional very nice and helpful with me and my friends order, I had 2 shrimp tacos and she had a wing plate with honey gold. She explained the honey gold sauce had a little tart taste to it and her wings were warm once we got our food, but everything was good. It was a long wait for food but I expected that because it was a few customers. Things we really wanted weren’t available because they didn’t have nacho cheese, they ran out of fries, and something else we asked for they didn’t have. Overall good service good food to me. Second time coming we were not impressed, it was me and my boyfriend and i wasn’t impressed and really dont feel the need to support anymore. May not matter but service was very mediocre, on our end we had a fender bender because I left my wallet in the car and my boyfriend only had a certain amount with cash he ran out to go get it but couldn’t find it, I stepped out to let him know where it was. The cashier rung us up and had to wait on us, kind of received a side eye about it but we all make mistakes. The customer service from the cashier and owner really could’ve been better than what it was because people that were known were treated way better than we were. When we finally paid for the food, the lady, if was the owner, stated don’t ring up nobody without them having their money ready. I had already apologized to the cashier but the vibe I got was I should have took my business elsewhere. Regardless being a customer we really felt unwanted. For the price of food and the quality of customer service, nahhhhh rather go to...
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